Development & Communications Coordinator

Location

Hayward, CA | United States

Job description

Bay Area Community Services is a non-profit, community-based agency serving Alameda, Contra Costa, Sacramento, Monterey and Solano Counties by providing a comprehensive array of mental health and housing services.BACS is seeking a Development/Communications Coordinator who will be based out of our administrative headquarters in Hayward.

POSITION OVERVIEW:

The Development/Communications Coordinator is an important part of the administrative team, with macro and micro understandings of the organization’s philosophy, operations, and impact. The Development/Communication Coordinator is focused on governance, fund development, events, and communications. 

DUTIES AND RESPONSIBILITIES:

• Board/Governance Coordination
• Work with CEO, Development Director, and Senior Leadership to set board calendar.
• Responsible for board & committee calendar in Outlook/Teams, attending meetings and taking minutes, flagging items for follow-up and coordinating with appropriate parties, drafting board materials, executing board resolutions, and coordinating special board functions.
• Communications
• Gather content for BACS’ social media, newsletter, donor communications, annual report, and internal communications. Build relationships with program managers and staff to get regular news about program events, milestones, data, success stories, and photos of staff. Regularly visit BACS sites to capture and communicate BACS’ services to various audiences.
• Maintain client stories hub. Make contact with clients and conduct interviews; collect documents and take photographs. Use or suggest use of client stories for specific grant reports, media opportunities, social media, and other development-related communications.
• Press/Media Support. Draft press releases and coordinate media events/interviews. Track all mentions of BACS in press outlets, and follow up as needed. Share stories externally on social media.
• Simple website maintenance. Regular content review for accuracy, quality, clarity, engagement.
• Support with brand management agency-wide. Produce and edit program flyers, special event and fundraising materials. Review program materials for brand compliance.
• Draft monthly e-newsletter and maintain all contact information of interested and connected people (MailChimp).
• Create and post frequent social media content for accounts including Facebook, Instagram, and LinkedIn.
• Donor Cultivation & Stewardship
• Maintain donor resource management platform, including working with Finance Department to track donations and grants, producing acknowledgments, run reports, track trends. Ensure donor requests are honored.
• Coordinate all development-related correspondence.Draft and produce annual appeal letters. Responsible for quick turnaround on donor appreciation letters (printed mail and email), with regular text/content updates to thank you letter templates.
• Direct, personal outreach to current and former donors to express gratitude and build engagement.
• Coordinate in-kind donations and allocate items to meet program need.
• Events
• Support event planning for the organization, collaborating with agency/program leadership and administrative team, including annual events and one-time events.
• Grants and Proposals Coordination.
• Proactively identify new public/private funding opportunities and vet opportunities identified by other staff.
• Responsible for grant and proposal deadline calendar, centralized list of proposal opportunities.
• Write foundation and corporate grant proposals, with support from Development Director and senior leadership. Monitor, prepare, and compile grant reports and documents.
• Coordinate executive leadership speaking arrangement/events.
• Special projects related to BACS’ growth.
• Cross-train with other administrative functions to ensure team-oriented coverage.
• Other duties as assigned.

COMPETENCIES:

• Highly effective project management; able to track multiple deadlines and priorities without needing reminders from leadership. Strong follow-through and high task completion rate. Organized.
•  Very careful attention to detail. Expresses facts and ideas verbally, in writing, and in design in a clear, concise, and organized manner.
• Able to read complex documents to find and synthesize relevant information.
• Proficient with fundraising software preferred.
• Partnering attitude; high integrity/honesty. Promotes accountability for self and others.
• Maintains a customer service and strength-based orientation. Embraces diversity in all aspects.
•  Possesses problem solving skills and conflict resolution skills.
• Is resilient and demonstrates ability to embrace adversity. Has the ability and eagerness to promote continual learning.
• Is adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
•  Works well with others and behaves ethically while developing professionally.

QUALIFICATIONS:

• Bachelor Degree in Communications, Marketing, or other related field required.
• 4-6 years of progressive administrative, development, marketing, and communications experience required.
• Grant writing experience preferred.
• Exceptional proficiency in Microsoft Suite. Comfortable with Adobe Creative Suite (Illustrator, Indesign, and Photoshop). Proficient with social media platforms.

BENEFITS/PERKS:

• Highly competitive compensation: $35 hour  
• Fully paid medical, dental, vision, and life insurance coverage for employees and children.
• 33 days off (PTO/Holiday), increasing with tenure, includes your birthday off. 
• 403b with BACS matching contribution.
• After 1 year of service $3,000 per year student loan, tuition or CEUs. Up to $15,000 over 5 years.
• One month PAID sabbatical after 4 Years – not charging PTO.
• Significant internal growth opportunities.

* Most direct service positions

BACS Overview

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating 65 years of serving Alameda, Contra Costa, Monterey, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff.  We are seeking individuals who want to transform clinical practice to be client-centered and effective in the field and who want to lead empowered teams to meet goals.   

How to apply:

Submit a resume with a cover letter highlighting your relevant experience.

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

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