Location
Hagerstown, MD | United States
Job description
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Assistant Manager is a key leader assisting the Store Manager to meet that goal. The Assistant Manager is responsible for people development, expense management and driving the operational aspects of the business. This role has a broad range of responsibility in store operations and reports directly to the Store Manager.
Some of the functions the Assistant manager will perform:
- Embodies our values: Adventure Guides, Serve Others and Own It
- Assists in the hiring, training, and retaining of high quality team members who exhibit our values
- Assists Store Manager to ensure a deep talent bench by continuously developing internal talent and attracting external talent
- Coaches the proper behaviors needed to support a world class selling organization
- Manages office and warehouse payroll within budgeted guidelines
- Eliminates non-productive deliveries by utilizing best practices
- Provides feedback and innovative ideas to the Store Manager on building a more profitable operation
- Ensures proper execution of best practices related to the delivery process
- Ensures appropriate staffing levels in customer service and warehouse positions
- Partners with the human resources team to stay on top of all training, development and legal requirements
The ideal candidate will have among other skills and abilities:
- Bachelors degree or equivalent combination of education and experience
- 2+ years of leadership experience
- Ability to read, write and comprehend simple instructions, short correspondence, and memos
- Ability to effectively present information in one-on-one and small group situations to customers and team members
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
- Ability to prioritize and execute tasks in a high-pressure environment
- Proficient in business related technology systems
- Track record of servant leadership; serving others and putting team goals first
- Owners mindset; takes ownership over everything within scope of responsibility while still empowering others to do the same
- Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
- Proactive approach; identifies and solves problems
- Adaptability; flexible to changing market forces and shifting priorities
- Experience managing change in large and complex environments
- Ability to break down complex ideas and communicate them in simple and easy to understand ways
- Demonstrated ability to coach and develop others to higher levels of performance
- Demonstrated ability to drive results in a leadership role
- Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
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