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Location

Illinois | United States

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Job description

Hi,

Please find the job details below,

Role: Service Now Business Analyst

Duration: Long Term

Location: Chicago, Il or Tempe, Fl

Skillset required:

• At least 3 to 5 years in a Service Now business analyst role with deep knowledge of ITSM processes, including Request Management, Change Management, Configuration Management (CMDB), Incident Management and Problem Management.(heavy emphasis on CMDB deep expertise, Configuration Management and how data is set up in the CMDB)
• Capable of building strong professional relationships with ability to influence all levels across the organization.
• Demonstrated experience designing solutions to meet organizational goals, improve efficiency and reduce risk based on business analysis intelligence

Thanks,

Srikanth

e-mail: [email protected]

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Job tags

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Salary