Employment Development Department
Location
Sacramento County, CA | United States
Job description
TELEWORK IS CURRENTLY AVAILABLE, HOWEVER, STAFF MAY BE REQUIRED TO REPORT TO THEIR ASSIGNED HEADQUARTERS AS BUSINESS NEEDS ARISE.
The State of California Employment Development Department (EDD) has an exciting career opportunity for a candidate seeking a position as a Program Technician (PT) II, in EDD's Tax Branch, Field Audit and Compliance Division, Compliance Development Operations, Complex Case Group. If you are interested in learning how to make a difference in combating the underground economy and making a difference in fraud prevention and detection, then this is the place for you!
Under supervision of the Tax Administrator I, the PT II learns how to process allegations, develop leads and skip tracing skills, provide consistently excellent customer service, and build knowledge of ACES. The PT II provides direct support to the general public, outside agencies, and fellow EDD employees. The PT II will also perform routine support duties which include phone coverage, and maintaining forms and supplies for the office.
This position may also be filled at the entry level Program Technician classification, for recruitment purposes.
This position is headquartered in Sacramento, CA and may be eligible for telework under EDD's telework policy.
California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.
Don't forget to take the exam!
Please Note:
For applicants new to State service:
You must first pass an open competitive examination.
If you are new to State employment, you may apply only for exams designated as “open” to the public.
If you are a veteran:
You may apply for both “open” and “promotional” exams.
PT II
PT
You will find additional information about the job in the .
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
It is strongly encouraged to apply through your CalCareer Account at .
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge and experience in Accounting and Compliance Enterprise System.
Knowledge of current investigative techniques.
Ability to handle multiple projects and priorities simultaneously while meeting deadlines.
Possesses a detail-oriented, comprehensive approach to assignments.
Ability to work independently as well as in a team environment.
Observes and protects the confidentiality of materials and matters.
Knowledge of modern office methods and equipment, including experience with personal computers utilizing Microsoft Outlook, Word, Excel, Power Point. Etc.
Benefit information can be found on the CalHR website, , and the CalPERS website, .
A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter.
The Statement of Qualifications (SOQ) should be typed in essay format and not exceed one page in length using a standard, 12 point font, and must include a response to the both statements prompts below. Please include specific examples.
Describe how your past job experience aligns with the Program Technician (PT) II role you are applying for, specifically in the roles of communication, time-management, and organization.
A resume or cover letter does not substitute for the SOQ. Applications received without an SOQ will not receive further consideration and will be excluded from the hiring process.
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
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