Location
Arlington Heights, IL | United States
Job description
Clerical position is from 8:30 am - 5:30 pm
Onsite, Arlington Heights, IL
Duties will include-
- Quotation and Inquiry
- Providing quotations via email or phone.
- Answering customer inquiries regarding quotations, orders, shipping etc.
- Sales Orders
- Assisting supporting team with other tasks requested by management.
- Assisting other departments with queries.
- Administration
- Assisting with incoming calls when necessary and forwarding on messages as appropriate.
- Ensuring messages for other members of the team are relayed promptly, taking responsibility to follow these calls up and check that action has been taken as necessary to the caller’s complete satisfaction.
- Focal contact point for all sales invoice queries for other department.
- Provision of information to clients, suppliers and sub-contractors as required regarding company W 9, or forwarding required information on audits, surveys, and supplier questionnaires to the responsible department.
- Assisting with the provision of administrative support for the department including maintaining all filing systems and carrying out photocopying and document imaging as required.
- Dealing with and informing supervisor of complaints regarding orders or products.
- Maintaining a friendly and helpful attitude to suppliers, clients and staff and ensuring company is always presented in a positive manner.
- Keeping the work area clean and tidy, including checking for litter, lost property and cleanliness.
- Understanding and implementing organization, services, standard procedures and policies.
- Taking part in training and meetings as required.
- Informing the HR Manager of any personal or health issues that are causing concern and any change of personal information such as home address, telephone number etc.
- Other tasks at the discretion of the management and any additional duties as required.
Job tags
Salary
$16 - $18 per hour