Location
Melbourne, FL | United States
Job description
BDC Assistant:
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Fullfill clarical work.
- Maintains call center database by entering information
- Updates job knowledge by participating in educational opportunities.
Call Center Representative Skills and Qualifications:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
Job tags
Salary
