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Location

Pleasanton, CA | United States

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Job description

Title: Business Process Specialist - hybrid

Pay Rate or Salary Range: $32/hr.

Benefits include health, dental, and vision (eligible on the 1st of the month following your start date).

Employment Type: Contract 6 months

Shift(s): Day

Hours: 8 am 5 pm; working on site 3 days a week {Tuesday - Thursday}

City: Pleasanton
State: CA
ZIP: 94588

Job Code: JPC-9115/ 1278350

*Background Check and Drug Screen Required. *

Tekberry is looking for a highly qualified and motivated Business Process Specialist to work on-site/remotely with our client, a top-tier consumer products company. As a W2 employee you will have access to health benefits.

Responsibilities:

Providing rebating support for field sales and distributors, managing the Company Professional rebates portal, owning, and designing a ticketing system for internal issue resolution and tracking, and partnering in the management of our end user customer accounts.

1. 1. Manage the Company Professional Rebates Mailbox (30%)
      1. Develop and manage a ticketing system for the Company Professional Rebates Mailbox
      2. Manage Ticket Resolution
   2. Rebating Field Support (30%)
      1. Manage distributor portal access: new access, access terminations, portal issues
      2. Manage distributor payee records (process new distributor W9 requests, changes)
      3. GPO Tier, Member, Eligibility Validation (from distributor, field sales)
   3. Distributor and GPO Support (20%)
      1. Price activations
      2. Create, organize, and publish GPO rosters to field sales and Forge, along with evaluating on-going tier activations; 28 rosters + 1 master file with 2.5M GPO members
      3. Support the monthly process of "Alias Management" reviewing all mismatched addresses/locations in rebates tied to GPO contracts
   4. Company Rebate File support (10%)
      1. Publish Distributor Backup Reports to Distributors, Field Sales, and box
      2. Publish GPO Admin Fee Reports to GPOs, Sales Planning, and Field Sales
   5. CRM End User Support (10%)
      1. Account Management Operators (End Users)
      2. Account Quarterly Updates

Qualifications:

• • 3-5 years of previous data support experience
  • High proficiency with MS Office tools (especially Excel)
  • Strong communication and follow-up
  • Ability to maintain detailed documentation that would enable passing of an audit Sales, data analytics

Desirable:

• • Experience leveraging/managing ticketing systems
  • Business Intelligence Analytical Tools
  • 3-5 years office experience

Tekberry Inc. is an equal opportunity employer. US citizens, Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to work Corp to Corp or to sponsor H-1B visas currently. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Tekberry, Inc a Soal Technologies Company is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

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