Operations Manager I

Location

North Branford, CT | United States

Job description

Come move the world with us!   

Wake up each day to be part of a  global movement . A movement to  make an impact . A movement to  go for it!  A movement to  provide best-in class solutions . A movement to be  empowered . A movement to  do the right thing .  

Make AIT Worldwide Logistics the next stop on your career journey! 

See what our teammates say about working at AIT Worldwide Logistics .  

AIT is seeking a highly energetic  Operations Manager  to join our team and take on an exciting and challenging Operations role!

The   Operations Manager is responsible for establishing and executing company strategy related to domestic and international freight movements through an understanding of industry trends and best practices. Recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. Insure the station has the necessary tools in place to succeed and expand their business levels in international products lines in a sustained fashion. Work with current and prospective logistics services providers and internal AIT functional departments to develop the best overall strategy. Execution of those strategies includes establishing, measuring and managing to applicable metrics with service providers, vendors and internal AIT functions to ensure timely and efficient flow of product for AIT. This job is 100% in-site in the office.

Work Schedule: Sunday to Thursday: 7:00am - 3:30pm 

• Develop and execute the station's operations strategy of AIT for enhancing the customer experience and maximize station performance.
• Ensure processes and metrics are in place to ensure growth, service and profitability goals are accomplished with the operations environment as well as other station departments.
• Manage and communicate with AIT’s carriers insuring best value and service vs objectives.
• Ensures providers meet and adhere to their service commitments and agreed terms of service.
• Exhibits strong negotiating skills and execution in service provider Agreements including ad hoc and spot rates.
• Ability to track performance and develop strategic processes and proactively improve efficiencies and reduce lead time lanes.
• Provides coaching and mentoring employees in a broad global environment.
• Actively support key account operations requirements and insure service execution and reliability.
• Continue to build rapport with clients and work to develop new opportunities and create and manage key visual tools and tracking processes.
• All other job duties as assigned

• Bachelor’s degree in logistics, preferred.  

• 7-10 years of international freight forwarding, airfreight and ocean freight, preferred.  

• P&L experience, preferred.  

• 1-3 years of operations supervisory experience and managing a team, required.  

• Previous experience in a diversified freight forwarding industry, preferred.  

• Procurement skills; Operational and P&L management of global products and services in a high performance organization.  

• Excellent organization and time management skills.  

• Excellent communication skills both written and oral with the ability to communicate to employees, manager and upper management levels.  

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.  

About AIT Worldwide Logistics:

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here .  

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

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