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Location

Pennsylvania | United States

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Job description

Do you enjoy collecting and analyzing data to ensure consumers are receiving quality service? The Department of Human Services, Office of Developmental Programs (ODP), is searching for a capable Quality Assurance Risk Management Coordinator to achieve a statewide quality management strategy for monitoring, evaluating, and improving the appropriateness and quality of services provided to consumers. If you are interested in where this career can take you, apply today and take that first step to becoming a Quality Assurance Risk Management Coordinator! 

Duties in this position include developing performance measures and program benchmarks for the statewide developmental disabilities system for the bureaus within the ODP program areas as assigned. You collect and analyze data relative to ODP's performance measures as they relate to organizational goals, objectives/benchmarks, initiatives, and program standards. You also prepare reports on attainment of outcomes and improvement activities for ODP staff, regulatory agencies, counties, providers, self-advocates, and their families.

Additional duties include developing criteria and coordinating monitoring and evaluation studies. You report your findings to measure the quality and appropriateness of developmental disability services. You also participate in the development and implementation of monitoring and evaluation practices for the statewide developmental disabilities program.

Interested in learning more? Additional details regarding this position can be found in the   position description .

Work Schedule and Additional Information:

• Full-time employment, 37.5-hour work week
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
• Telework:  You may have the opportunity to work from home (telework) full-time. You must report to the office one (1) day per month, and as needed for occasional meetings. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Overtime and travel as needed
• The Department of Human Services provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement.  
• Salary:   In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Quality Assurance/Risk Management Specialist ; or
• Three years of professional experience as a member of a multiple disciplinary treatment team in a public or private health care facility and a bachelor's degree; or
• Three years of clinical experience in a human services agency, including two years of administrative, evaluative, consultative or supervisory work in a health care program; and a bachelor's degree with major course work in social work, nursing, health care administration, behavioral sciences or a related field ; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the  . For more information on ways to meet PA residency requirements, follow the and click on Residency. 
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not   be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date .  Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements will eliminate you from consideration for this position.  

Veterans:  

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at  [email protected] .

Telecommunications Relay Service (TRS): 

• 711 (hearing and speech disabilities or other individuals).

 
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

 
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.  

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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Job tags

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Salary