Shift Leader

Location

Ann Arbor, MI | United States

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Requirements:

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Benefits/Perks:

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working

When Rodney Anderson opened the doors to the first Panchero's restaurant in Iowa City in 1992, he knew that he was onto something. Guests watch as homemade dough-balls transform into perfectly pressed tortillas for their burritos in seconds. The freshness of the finished product is apparent just as much from taste as it is from touch, as Panchero's’ burritos are so structurally sound that they stand up on their own. Ten years later, Panchero's introduced “Bob” the tool, which perfectly blends the ingredients together before the burrito is rolled up, ensuring that the guest gets a perfect bite every time. With Bob's help, we've torn down the walls that once stood between meat and rice, between beans and salsa. Ingredients can now co-conspire as one. Bob has single-handedly revolutionized burrito building and eating, forever. After 25 years in business, Panchero's has grown from our humble beginnings as a college favorite in Iowa City, Iowa to over 69 restaurants in 12 states.

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