Senior Associate Consultant
Location
Puerto Rico | United States
Job description
Job Description
Sr Associate Consultant In this position as a Sr Associate Consultant you will play a key role in opportunity identification, solution conceptualization, requirements documentation and benefits realization.
Responsibilities - Opportunity Identification: To perform process study, process assessments, design thinking sessions to come up improvement opportunities
- Solution Conceptualization: To understand client’s business processes, existing IT landscape and propose relevant transformative solutions
- Stakeholder Communication and Approvals: Pro-actively interact with client and Infosys BPM operations stakeholders and obtain buy-in on the proposed solutions
- Requirements Documentation: To gather, analyze and document solution requirements (functional as well as non-functional). Liaison with development teams on managing requirements, participate in UAT and realize proposed/estimated benefits Other Responsibilities
- Case Studies and Client Testimonials: To convert each solution implementation into a high impact case study and reference able client testimonial
- Reporting & MIS: Provide inputs to CoE teams for periodic reports and MIS for respective track/area What are we looking for in you?
- Make solution proposals that show value for money and that sell. Solution champion with good articulation and presentation skills
- Networking skills with the ability to work with multiple stakeholders.
- Ability to communicate and effectively interact with CxOs
Basic Qualifications: - Bachelor's degree in any area. Will also consider three years of progressive experience in lieu of every year of education
- At least 2 years of experience as a Business Analyst including workflow process and automation background
Preferred: - Total 4+ years’ experience working within a technology field out of which: Minimum of 1 years' experience in one of the following o RPA/Intelligent Automation assessments/consulting/implementation o Business process automation/workflow tools
- Knowledge of RPA/ Intelligent Automation concepts and ROI/business case analysis is a must
- Knowledge of lean/six sigma, Machine learning concepts and basic programming skills (in .Net/C#/PLSQL) will be a plus
- Networking skills with the ability to work with multiple stakeholders.
- Ability to communicate and effectively interact with CxOs
- Work effectively both independently as well as a member of a cross-functional team
Who We Are Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, , , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 45 delivery centers in 16 countries spread across 5 continents, with 56,541 employees from 107 nationalities, as of December, 2023.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.
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