Sr. Instructional Designer

Location

Santa Clara, CA | United States

Job description

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE.....

We're looking for an experienced learning professional as a Sr. Instructional Designer who is customer-obsessed and driven to innovate as we build and transform how we make content and education available to employees, customers, and partners when they need it. The right candidate will help design, develop, and scale global education and enablement programs along with establishing and driving world-class content and learning experiences. You will be strategic, creative, not afraid to roll-up sleeves, and have demonstrated drive to solve real customer problems and revolutionize learning experiences. This role will report into the Performance, Education, and Knowledge (PEAK) Team as part of the global Customer Experience organization comprising Technical Services, Professional Services, PEAK, Portfolio, and Customer Success. Some key responsibilities include:

• Partner with functional stakeholders in a consultative manner to continuously align learning solutions with development needs.
• You are a leader that helps drive business results through collaboration, using inquiry over advocacy, and joins with other leaders to positively impact our business for the benefit of our customers.
• Translate business needs into training curriculum and enablement content in support of the field and their requirements for success. Work with stakeholders and subject matter experts to design and develop this content through expert instructional design practices, latest technology, and adult learning concepts.
• Is a content program lead for one or multiple programs exhibiting extreme ownership.
• Design and develop learning solutions and programs applying adult learning principles and systematic instructional design to create learning content that best fits the needs of the learner (includes online, classroom, virtual instructor-led training and blended learning content).
• Contribute to the development and implementation of new learning models and content design templates to drive consistency. 
• Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment. Lead process improvement efforts.
• Develop exercises, tutorials, job aids, assessments, and other methods of learning including social or connected learning strategies, and multimedia based assets.
• Lead needs analyses and learning strategy development activities to improve individual and organizational performance through learning.
• Lead and review job, task, and competency analyses to identify curriculum development or performance enhancement activities.
• Prioritize, plan, lead and develop all curriculum development programs and projects.
• Encourage and ensure balance of smart-risk taking vs. maintaining status quo.
• Track and analyze curriculum effectiveness of training programs and conducts follow-up of programs to ensure applicability of course materials

What You Bring To The Team

• BS degree or equivalent practical experience
• Minimum 5 years working in an instructional designer role
• Previous experience working in a technical support organization is a strong plus
• Expert using ID-specific authoring tools (Camtasia, Articulate Storyline/Rise, etc.)
• Experienced using video editing tools (Final Cut, Adobe Creative Cloud, Adobe Premier, After Effects, Articulate 360, Camtasia, Vyond, or similar)
• Experience with general principles of graphic design including brand application and understanding of vector graphics (Adobe Creative Cloud)
• Experience with learning management systems to publish and manage content
• Experience working with and integrating the use of knowledge bases and online reference for learning and performance support.
• Strong program management skills with excellent verbal and written communication skills. This includes skill in collaborating with subject matter experts and managers to help write, design, and develop, and manage projects.
• Experience leading projects for an entire group or department, or a major piece of a larger cross-company product or project.
• Experience using data collection, research, and analysis to evaluate project outcomes and improve individual and organizational performance.
• Experience in instructional systems design, criterion-referenced instruction, performance-based delivery, and developing, leading and implementing design projects.
• Skilled in the creation, implementation and validation of assessments to measure the effectiveness of training to achieve business priorities and significantly impact results.
• Significant experience in courseware development of a complex nature, demonstrating agility, speed, and efficiency of advanced instructional design, in a highly changing environment.
• Experience with, and current understanding of instructional design innovation and technology.
• Experience leading end-to-end, instructional design process-based methodology (analysis, design, development, implementation, and evaluation) to create complex learning paths whether technical or non-technical
• Work sample required for consideration

The annual base salary range is: $82,000 - $174,000. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information.

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.

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