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Location

Edison, NJ | United States

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Job description

Hillebrand Gori is the  Beers, Wines, and Spirits Powerhouse within the freight forwarding division of  DHL Group . Hillebrand was founded as a family business in 1844 and was acquired by DHL Group in March 2022. Are you passionate about shipping, beverages, innovation, and customer service? Would you strive daily to offer technological and innovative solutions to support our customers’ products throughout their journey, guiding them to their destination? Then  Hillebrand Gori, a company of DHL , is the place for you. Hillebrand Gori people love what they do. Our people are passionate about logistics and the commodities we ship. We understand how much the logistics process matters to our customers, so they work with them as partners. For more information, visit:  Responsibilities:

• Ensure daily reports are run, results are analyzed, and information is provided to import Entry Team and/or customer.
• Regular audits of information looking for anomalies that affect the financial outcome of the team.
• Identify root cause of errors and report to operations manager to address.
• Build relationships of trust and respect within the team through leading by example.
• Effective delegation whilst maintaining levels of accountability.
• Application of knowledge and experience when addressing problems while taking critical information into account when making decisions.
• Timely and accurate feedback on management reports.
• Effective demonstration of judgement and knowledge of company's business, policies, and procedures.
• Maintain company standards while dealing with clients.
• Effective communication with customers and colleagues, using appropriate style, language and tone.
• Undertake additional duties as the needs of the business dictate.
• Regular review of all projects and monthly report to Import Manager.
• Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Monitor and resolve customer issues. Track individual account activity and results.
• Attain productivity and sales goals based on targeted metrics. Meet/exceed all departmental goals and business objectives.
• Demonstrate positive and cooperative behavior with customers and coworkers. Demonstrate personal leadership in consistently maintaining high standards for ethical and professional conduct.
• Disburse adjustments and credits as appropriate within established limits and criteria.

Qualifications:

• Bachelor's degree preferred.
• Strongly preferred: 5+ years in shipping/logistics/supply chain management industry.
• Preferred: 8+ years of prior experience in Sales.
• Building rapport; relationship management.
• Ability to prioritize and meet deadlines.
• Preferred: experience using SalesForce.com.
• Compelling, tactful negotiation and ability to create mutual wins.
• Proficiency in Microsoft Office, including Microsoft Excel.
• Ability and willingness to travel domestically and internationally.
• Physical ability to: communicate clearly and accurately, operate a computer and other office equipment.

Competencies for Success:

• Action Oriented
• Interpersonal Savvy
• Drives Results 
• Collaborates
• Drives Vision & Purpose
• Global Perspective
• Communicates Effectively
• Persuades
• Builds Networks

Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.

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Job tags

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Salary