Location
Saratoga Springs, NY | United States
Job description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities:
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Provide exceptional service to all hotel guests during their stay
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Complete additional bookkeeping, administrative, and accounting procedures as requested
Qualifications:
- Excellent customer service and communication skills are required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Experience in the hospitality industry or guest services is preferred, but not required
- High school diploma or equivalent required; some college preferred
- Overnight shift; requires flexible hours
About Company:
Our 42 rooms are inspired by the dynamic artist culture and tradition of Saratoga. A modern motor lodge with interiors reminiscent of an artists studio, our guest rooms invite you to take in all that Saratoga Springs has to offer. After a day of outdoor adventure, downtown exploration, or race watching we offer a modern palette for your inspiration or relaxation.
Spa City Motor Lodge is located in the center of downtown Saratoga Springs, an inspired town with rich culture and a lively dining scene. Whether you’re escaping the city, road-tripping through the Hudson Valley, or exploring the Adirondacks, Saratoga Springs is ideally situated to be the gateway to your upstate New York adventure.
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