love, Pittsburgh
Location
Pittsburgh, PA | United States
Job description
love, Pittsburgh is a gift shop with the mission to support local artists and makers in Pittsburgh, PA. We are looking for one Pittsburgh devotee to join our team. We have three locations and are seeking team members to work in our Downtown location.
At love, Pittsburgh we believe small business has the power to make positive change and support our local economy. We are committed to everyone leaving the shop happier than they came in, including our team. Teamwork, direct communication and taking initiative are key values for us. We serve our customers by making it easy to find the best Pittsburgh gifts for their family, friends, or themselves.
PITTSBURGH DEVOTEE
Job Description
love, Pittsburgh is seeking a Pittsburgh Devotee who has a knack for making people feel special and likes to chat about the virtues of the Burgh. An ideal candidate will provide top-notch, friendly customer service, and define the occasional Pittsburghese word for curious aht-of-tahners.
Devotee responsibilities include making everyone who comes in feel welcome, helping shoppers find the perfect card or gift, ringing up purchases, making purchases gift-ready for our customers, restocking sold items, proper cash handling, performing basic opening and closing procedures, cleaning, sanitizing and straightening.
Ideal candidates are friendly and outgoing, have an enthusiasm for local artist made gifts, common sense, excellent communication skills, and a sense of humor. Outstanding people skills are required.
We expect all team members to be courteous, punctual, ready to pitch in to help with a variety of projects, eager to learn, and to be able to handle simple tech like iPads and Bluetooth.
Customer service employees report to the Shop Manager. This position requires a physical presence in our storefronts and the ability to lift up to 50 pound boxes of merchandise.
love, Pittsburgh is proud to offer health insurance, paid time off and wellness benefits to full time employees, and a competitive wage and employee discount to all employees. Wages commensurate to experience. Hours vary based on the operating hours and the needs of our retail businesses.
You will be scheduled and required to work weekends, afternoons and evenings as required to fit the needs of the business. Holiday availability is required during key dates such as Black Friday weekend.
Characteristics of a great Pittsburgh Devotee
· Practices empathy
· Ability to connect with customers and build relationships
· Positive connection to Pittsburgh
· Values shopping local, handmade, artisan products and small businesses
· Holds oneself to high standards in the work they perform and the relationships they maintain
· Is a self-starter, responsible, and takes initiative to get the job done
Things you’ll do on the job
· Interact 1:1 with customers and provide excellent customer service
· Build relationships with repeat customers
· Store opening and closing procedures
· Inventory management and processing product deliveries
· Regular store cleaning, maintenance, and straightening
· Use of point of sale system for ringing transactions
· Restocking
· Packing and shipping online orders
· Merchandising and creating product displays
· Following up on with customers on in-stock requests
· Working on special projects to gain experience in areas of your interest
· Be an ambassador for our city and welcome it's visitors and locals alike
Job details
· Part-time position 20 - 30 hours per week, must be available a minimum of 3 shifts per week.
· Wage rate of $15/hour for candidates with past retail experience
· Must have availability on both weekdays and weekends between the hours of 9:30am - 6:30pm
· From time to time, must be available for special events outside of regular business hours
· Flexible on work location
· Must be able to attend training at 301 Shiloh Street or 805 Liberty Ave, Strip District stores
· Responsible for your own transportation or parking
Special consideration will be given to those who
· Are local artists and makers
· Have retail sales experience
· Have a deep knowledge of Pittsburgh artists and makers
Perks
· Employees receive a 25% discount on in-store purchases
· Potential opportunities for selling products you make in love, Pittsburgh
· Flexibility in scheduling regular working days
Additional notes
· Hours may increase significantly during the holiday season, those with increased capacity will be preferred.
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Salary
$14.99 per hour
