Full Time Aquatics Manager

Location

Mckinney, TX | United States

Job description

We are looking for a full time Aquatics Manager to lead our swim instructors in our Central McKinney location!

Requirements:

-minimum 1 year in aquatics

-minimum 1 year in management

-a passion for water safety and leadership!

Aquatic Manager:

·40 hours per week in school (below is a breakdown of how the week should appear)

§ Subject to change based on school's need

o 1 hour per week participating in ATD AM call

o At least 1 shift teaching swim lessons per week, but no more than 3 permanent shifts

o 2-4 hours per week for administrative tasks

o 5-10 hours per week training and conducting instructor assessments. Time based on demand

· Uphold Aqua-Tots Swim Schools Core Values

· Responsible for hiring, training, assessing, coaching and performance of aquatic staff

· Responsible for completing training verification form on all new AT-WSI

· Ensure accurate timesheets and hours that reflect the true schedule for aquatic staff

· Verify time clock with scheduled shifts in WIW prior to payroll

· Complete WSI assessments & co-teaching based on assessment schedule and AT-WSI needs

· Create, maintain, and review instructor schedules

· Oversee substitute instructors and resolve scheduling conflicts

· If no instructor is available for shift, it is the AM's responsibility to cover

· Anticipate staffing needs

· Ensure that all AT-MWSI meet certification requirements

· Ensure quality of Aqua-Tots curriculum

· Develop, mentor, and identify future leaders in the next generation of excellent swim instructors for Aqua-Tots

· Schedule monthly in-services and choose the in-service topic for the month

· Conduct two safety in-services per year following HQ guidelines

· Follow and implement Aqua-Tots Swim Schools customer service guidelines to ensure an exceptional customer experience for every customer

· Ensure quality and progression of lessons

· Communicate effectively with potential and existing customers

· Build relationships with families, know their names and their children's names

· Address aquatic customer concerns, providing a win/win outcome

· Respond to parents within 24 hours of any reported instructor performance concern

· Use the customer-focused principle in each customer interaction

· Report unresolved aquatic complaints to General Manager

· Maintain a CURRENT AT-MWSI Certification

· Collaborate with MIT when providing feedback and implement changes suggested

· Keep up and utilize all curriculum related information from HQ

· Coordinate and manage pool operations - implementing local State/County Health Department standards (1.1.1 Minor Incident-Aquatic Response) guidelines

Job tags

Salary

$16 - $19 per hour