Quality Engineer / Troy, MI / Telematics / STE700711
BTI Solutions
Location
Troy, MI | United States
Job description
Responsibilities:
Weekly local warehouse visits to perform bench testing on incoming warranty returns
Perform hardware/software (HW/SW) analysis on defective returns, including initial HW/SW analysis (DTC & Bench Test Confirmation, PCB Component Level investigations) on failure modules
Lead the quality analysis of customer-reported failures (8Ds, 5phases, etc.), identifying potential root causes of failed parts and making recommendations
Prepare comprehensive reports by collecting, analyzing, and summarizing data, driving actionable insights and recommendations
Visit customer dealerships and plants if necessary (In & Out of State)
Online vehicle forum monitoring as part of "early sensing" activity to proactively detect potential issues with LGE components
Other duties as assigned
Qualifications:
Bachelors Degree in Electrical Engineering, Mechanical Engineering, Computer Science or Industrial Engineering
3+ years of job related experience
Proficient with Microsoft Office (Excel, PowerPoint, MS Office at an intermediate level)
Technical knowledge in automotive electronics field (ECU testing and system level integration)
Ability to Travel Domestically (Multiple Days)
Preferred (Not Required):
Prior exposure to logging tools such as QXDM
Experience with or knowledge of large production lines, Control Plans, PFMEAs, and process control
Knowledge of Minitab, PowerBI, Six Sigma, 8D problem solving
American Society of Quality (ASQ) certification as Certified Quality Engineer
Experience with Product Failure Mode and Root Cause Analysis (SW + HW)
