Location
Medford, OR | United States
Job description
Responsible for the day-to-day operation of a specific bar; providing excellent service, food and/or beverage and a fun, clean atmosphere to internal and external Guests according to the standards and expectations.
Essential Duties and Responsibilities:
- Provide friendly, courteous service to all customers in a manner that guarantees they intend to return.
- Ensure customers receive immediate, friendly and personalized service.
- Verify all customers that purchase alcohol are at least 21 years of age; ensure alcohol is consumed in designated area only.
- Deliver accurate food and beverage orders in a timely manner.
- Communicate with and establish rapport with all customers; get to know customer by name. Make customers happy by exceeding service expectations.
- Resolve customers' complaints quickly and/or notify a manager immediately.
- Present food and beverages to customers as soon as they are prepared.
- Possess full knowledge of food and beverage products served and utilize suggestive selling techniques.
- Prepare all beverages according to recipes and procedures.
- Conduct final quality check on food and beverages before serving to the customers; maintain specifications by only serving items that are made properly.
- Ensure a high standard of service efficiency, sanitation and training.
- Take orders and accurately enter into POS.
- Practice proper cash handling procedures.
- Clean all spilled drinks, excess liquor, broken glass and other debris in a timely fashion.
- Keep the floor clean and free of debris.
- Use and maintain all tools and equipment safely.
- Complete required and ongoing training for the position.
- Assist management in training new staff members within department when applicable.
- Prioritize and complete all assigned station tasks, side work and station set up for maximum productivity and efficiency.
- Complete all opening, running and closing duties.
- Maintain cleanliness of bar, glassware, utensils counters and ashtrays.
- Assist with stocking the bar with liquor, beer, wine, juices, mixes, glassware, utensils, cocktail napkins, fresh cut fruit, garnishes, etc.
- Provide aid to Barback when applicable. Track spilled or waste items.
- Ask for help whenever it is needed.
- Ensure a harassment-free environment through proper personal conduct.
- Use respectful language with customers, staff members and managers always.
- Respond appropriately in emergency situations to avoid danger to self, staff members and customers; always remain calm.
- Conduct inventory of all liquor and bar related supplies.
- Follow proper ordering procedures to maintain appropriate par levels of all bar-related products; notify manager of low inventory.
- Understand, comply with and enforce all company policies and procedures. Adhere to responsible alcohol service established by company policy.
- Understand and utilize all safety and sanitation practices as defined in the safety program; report any accidents.
- Perform other duties and tasks as assigned or determined by Management.
Compensation and other Perks: $14.20/hour + cash tips, flexible schedule, free golf and driving range use, free bowling and discounted golf merchandise.
Required Skills/Experience:
- High school diploma or equivalent qualification.
- One (1) to three (3) years' experience bartending in a high-volume Food and Beverage environment; or equivalent combination of education and experience.
- Must be at least the minimum age required to serve alcohol as determined by applicable state law.
- Able to free-pour to recipe and specification, extensive knowledge of mixed cocktails and frozen drinks.
- Good reading, writing, mathematical and communication skills.
- Able to interact professionally with other departments and outside contacts.
- Able to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
- Good judgement and decision-making abilities.
- Health permit/food safety and Alcohol Awareness. Team members are required to obtain cards individually and provide proof of possession prior to the first day of employment subject to local US laws.
- Must remain in compliance with drug free workplace policies.
- Reliable transportation.
Physical Requirements (as required by OSHA and ADA):
- Ability to work weekends, holidays and evening hours as business demands.
- Must be able to spend 100% of working time standing, walking and reaching.
- Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
- Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery or erratically moving surfaces.
- Climbing and ascending or descending ladders, stairs and ramps.
- Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.
- Hearing sounds at normal speaking levels with or without correction.
- Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.
Location: 97501
Job Posted by ApplicantPro
Job tags
Salary
$14.2 per hour
