Location
Cape Coral, FL | United States
Job description
Position Summary: Provide uncompromised service to Arrow's Lawn and Ornamental customers by evaluating and diagnosing lawn and ornamental needs and using hand and powered equipment to apply fertilizer, insecticides, fungicides, and herbicides .
Essential Functions:
- Comply with company and label safety procedures
- Comply with all state and federal regulations, and company policies, procedures, and guidelines including local ordinance black-out dates
- Keep scheduled appointments with customers
- Interact and ask questions of customers to determine customer concerns and existing conditions
- Perform thorough inspection and evaluation of customer properties
- Properly identify insects, weeds, and fungus conditions, as well as pest harborage areas and conducive conditions
- Prescribe corrective measures
- Explain to the customer the service procedures and answer questions
- Provide appropriate lawn service and treatment
- Document service using handheld technology or complete accurate and legible service documents and provide to the customer
- Sell additional services to existing and prospective customers
- Draw diagrams/graphs of treatment areas per company guidelines
- Provide marketing collateral to customer
- Collect service payments from customers
- Respond to service callbacks as required by the customer
- Report issues to manager as per company policy
- Operate company vehicle in compliance with Vehicle Responsibility Agreement
- Maintain equipment and tools in good working order
- Wash and clean vehicle and ensure proper maintenance and repairs
- Complete internal reports as requested by the manager
- Maintain timesheets within company policy
- Attend and complete training and meetings as required
- Perform other duties as required by management
Knowledge, Skills, and Abilities:
- Customer Service ' Knowledge of principles and processes for providing customer service. This includes active listening, assessing customer needs, and meeting quality standards for services.
- Compliance & Safety' Knowledge of relevant equipment, regulation, procedures, and documentation to ensure effective, compliant, and safe treatment and services.
- English Language ' Ability to write, speak, and communicate in English and the ability to read and understand technical product labels.
- Monitoring ' Ability to assess and evaluate current or previous pest activity on the interior and exterior of a structure.
- Math ' Ability to calculate dosages and perform basic math and the ability to draw, mark, and analyze diagrams legibly.
- Critical Thinking ' Ability to use logic and reasoning to identify problems and determine the best solutions .
Minimum Qualifications:
- Ability to pass the state of Florida's Best Management Practices exam for lawn care and maintain any state regulatory agency required licensing
- Able to pass internal technical exams
- Possess current Driver's License
- Maintain a driving record consistent with company standards
- High school diploma or equivalent
- Present a professional appearance including wearing an approved Arrow uniform
- Able to work a 40-hour (minimum) work week
- Willing to work evenings and weekends as needed
Physical Demands:
- The work environment and physical demands described below are representative of those that an employee encounters while performing essential functions of this job.
- Constant mobility including walking, crawling, stooping, bending, kneeling, squatting, lifting, looking, probing, climbing, pushing, pulling, balancing, stretching and standing for long periods
- Daily physical labor
- Lifting up to 50lbs
- Driving of automatic vehicle
Environmental Factors:
- Work and outdoors, in various weather conditions
- May withstand extreme conditions such as heat, cold, or rain
- Exposure to vegetation, dust, dirt, insects, and animal remains
- Some work in cramped spaces
We are an Equal Opportunity Employer
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Hughes Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
Job Posted by ApplicantPro
Job tags
Salary
$40k - $60k
