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Location

Utah | United States

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Job description

Summary

The Assistant Community Manager position is responsible for assisting the Community Managers in the management of the day-to-day operations of the communities in the assigned portfolio. The Assistant Community Manager reports directly to their assigned Community Managers, the Director of Community Management, and all other executive staff and is responsible for providing support to managers in the assigned portfolio. This includes, but is not limited to, communicating with homeowners, performing compliance inspections, and generating reports.

Duties

Board member and homeowner correspondence

• Responding to homeowner inquiries via telephone, email, other
• Updating homeowner account notes
• Sending and tracking violation letters
• Sending and tracking architectural request responses
• Creating community newsletters
• Creating and tracking maintenance work orders

General support to Community Managers

• Assist Community Managers in all functions
• Attend Meetings (2-3/month)
• Insurance (bids & tracking)
• Scanning/filing
• Updating community websites
• Generating monthly financial reports
• Community inspections
• Organizing bids, contracts and other community documents
• Special mailings
• Vendor management

Requirements

Knowledge

• A general knowledge of HOA governing documents
• Knowledge of financial reports
• Ability to maintain a high level of accuracy and organization dealing with homeowner accounts and correspondence

Skills

• Excellent interpersonal skills
• Analytical and problem solving skills
• Effective verbal and listening communication skills
• Attention to detail and high level of accuracy
• Very effective organizational skills
• Computer skills including the ability to operate spreadsheets, word processing programs, e-mail at a high proficiency level and type a minimum of 40 wpm

Personal Attributes:

• Honest and trustworthy
• Respectful
• Flexible
• Demonstrate sound work ethics

About Us

HOALiving is a network of community association management and service companies.

We believe community associations can and should exceed the expectations of their residents. We work toward this ideal by identifying and meeting the evolving needs of the homeowners, boards, management, developers, builders, municipalities, contractors, and volunteers who are involved with community associations, by being a transparent forum for the collaborative exchange of knowledge and information, and by helping this team learn, excel and achieve. Our vision is reflected in community associations that become better - even preferred - places to call home.

Serving over 200 communities across Utah, and Southern Idaho, HOALiving is the recognized leader among all management firms in community association management - managing condominiums, townhomes, PUD's, office condominiums, and other common-interest communities - and is Utah and Southern Idaho's only portfolio Accredited Association Management Company (AAMC).

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Job tags

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Salary