Chainbridge Technologies
Location
Vienna, VA | United States
Job description
As a staff member you will work with software developers to verify the functionality and design of our software applications. You also will elicit and document requirements from end users as well as be able to present/train users on our software. You must be able to interact with staff of all seniority levels and varying technical abilities.
Required Skills:
Excellent attention to detail
Strong organizational skills
Ability to balance multiple projects and prioritize effectively
Demonstrated written and oral communication skills
Confident in public-speaking
Ability to work independently and with a team, and at times lead projects
Knowledge of IT systems and/or cybersecurity a plus
Excellent EQ
Create user interface documentation and user guides
Perform database testing using SQL queries in MS SQL Server and functional and performance testing to ensure a stable and usable system
Identify, solve and document issues and/or bugs
Job Responsibilities:
Identifying system requirements by establishing personal rapport with users, clients and stakeholders
Providing user support to clients and system users
Developing materials for and delivering user training through in-person and webinar-based courses
Preparing and maintaining technical documentation and materials to include social media communications
Supporting the planning and conduct of internal and inter-agency drills and exercises
Additional duties may include attending regular client meetings and outreach functions
Testing new functionality on web-based and mobile platforms
Contributing to software look and feel (ui/ux design)
Developing test cases
Evaluating the intuitiveness of feature implementation
Coordinating with developers and project manager
Job tags
Salary
