Location
Poway, CA | United States
Job description
Job Details
Job Location Toyota of Poway - Poway, CA
Description The Internet Sales Specialist (ISS) is responsible for receiving and responding to web based electronic inquiries (leads) and phone calls that result from prospects and customers visiting various Premier Automotive Group (PAG) and associated web sites. The ISS will be evaluated based on performance standards that measure how many leads were convetrted to showroom visits and how many of those showroom visits resulted in sales. The ISS should be fully capable of both traditional and Internet-specific automotive sales processes. The ISS is required to execute customer communications via email, telephone and face-to-face that conforms to the standards and processes put into effect by the Internet Director and PAG management. An ISS must show up for work on time, in proper dress and adherer to published schedules and conduct themselves in a manner compatible with the existing corporate culture and general policies and procedures of PAG.
Essential Duties include:
- Sell cars and trucks using email, phone and face-to-face skill sets.
- Show up for work on time and as scheduled by Internet Director or Sales Manager.
- Attend sales meetings for both the dealership and the Internet Department.
- Use a computer for email, eLead CRM, web sites and MS office applications such as Word, Excel and Internet Explorer.
- Attend training and complete testing requirements to become certified.
- Use PAG CRM system to ensure response time to all customers inquires email, fax or telephone is virtually instantaneous.
- When assigned by Internet Director; log, schedule and attend Internet training and information seminars designed to learn the latest processes and techniques for automotive eBusiness.
Qualifications - Sales experience in any industry is welcome - We will train you!
- Have or be able to obtain a salesperson license (where required by law)
- Excellent customer service and communication skills
- Basic computer skills
- Professional, well-groomed appearance and a positive attitude
- High school diploma or equivalent
- Valid driver's license and good driving record
- Pass drug testing, MVR/Insurability,background investigation/interview
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