Associate Director of Field Technicians

Location

Montpelier, VT | United States

Job description

Kforce has a client seeking a fully remote Associate Director of Field Technicians to join their team. Responsibilities:

• Lead large scale projects and may lead or guide others on cross-functional projects outside of their own department
• Manages a staff of professional-level team members
• Leads, implements, and troubleshoots complex and specialized solutions
• Research alternatives to existing software and hardware
• Responsible for addressing escalated break/fix issues and maintaining strong client experience levels
• Provides strong technical leadership for the Engineering team
• Provides guidance and technical advice to field teams, becoming actively involved as necessary
• Acts as coach and mentor to lower-level technical specialists
• Responsible for ensuring that SLAs are met in their area of responsibility

Job tags

Salary

$45 - $55 per hour