Associate Director of Field Technicians
Location
Montpelier, VT | United States
Job description
Kforce has a client seeking a fully remote Associate Director of Field Technicians to join their team.
Responsibilities:
- Lead large scale projects and may lead or guide others on cross-functional projects outside of their own department
- Manages a staff of professional-level team members
- Leads, implements, and troubleshoots complex and specialized solutions
- Research alternatives to existing software and hardware
- Responsible for addressing escalated break/fix issues and maintaining strong client experience levels
- Provides strong technical leadership for the Engineering team
- Provides guidance and technical advice to field teams, becoming actively involved as necessary
- Acts as coach and mentor to lower-level technical specialists
- Responsible for ensuring that SLAs are met in their area of responsibility
Job tags
Salary
$45 - $55 per hour