Abbott
Location
Livermore, CA | United States
Job description
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of .
Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save ( student debt program and FreeU ( education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our [Pleasanton, Livermore or Orlando] location in the Abbott Heart Failure, Acelis Connected Health business. Our Heart Failure solutions are helping address some of the World’s greatest healthcare challenges.
As the [INR Inside Sales Representative] , you’ll have the chance to be responsible for developing existing accounts to achieve and/or exceed defined sales goals and the overall INR business growth of Acelis Connected Health. You are also responsible for creating relationships, detailing clinical significance, presenting and enhancing services available to facilities or physicians over the phone or face to face. This role is responsible for selling in the INR Patient Self-Testing market, which includes physician offices and clinics.
Principle Responsibilities
The following reflects management’s definition of essential functions for this job, but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Builds a foundation for growth by assessing needs and introducing and implementing appropriate Acelis Connected Health tools and services, develops client communications/enrollment plans, and sets clear expectations for ongoing support.
Builds relationships with clients, supports their needs, emphasizes patient and clinical benefits of home monitoring, and develops a working business relationship by obtaining patient referral(s) for Acelis Connected Health services.
Handles outbound and inbound client correspondence for prospects and existing clients, via telephone and email, while maintaining relationships, providing superior service, and supplying continuing information and support regarding Acelis Connected Health offerings.
Uses sales and negotiating experience to overcome barriers to adoption of prospective customers resulting in remote monitoring program development and expansion.
Educates clients on the process of obtaining complete documentation to appropriately prescribe patients for Acelis Connected Health services.
Educates clients on the ongoing management of active patients including clinic and patient test reporting options, compliance process, and patient education materials.
Provides routine updates to clients regarding status of new and existing patients on service with Acelis Connected Health; obtains additional information as needed.
Initiates compelling clinical, evidence-based, and business-based sales telephone conversations with all customer call points regarding Acelis Connected Health service offerings.
Maintains contact based on an established communication plan with facilities to ensure that service-level commitments are being met. Escalates service issues internally as appropriate.
Provides patient educational resources and promotes patient awareness programs.
Actively engages in entering, reporting, and reviewing relevant information in Salesforce.com database for ongoing customer retention and growth and the referral of new customers.
Maintains courteous and respectful working relationship with all sales and service partners and all teammates throughout Acelis Connected Health.
Required Qualifications
Preferred Qualifications
Medical terminology and medical acumen experience needed.
Applicable experience with Acelis Connected Health or Abbott.
Ability to utilize available time to organize and complete work within given deadlines.
Communicate both in writing & verbally in a clear, professional, and concise manner.
Ability to work both independently and as part of a team.
Ability to use critical thinking and reasoning skills to solve problems.
Experience with mainstream office software including MS Windows, Word, Outlook, PowerPoint and Excel.
Experience with Salesforce.com.
Physical Requirements
Must be able to work at a computer workstation for extended periods of time
No lifting over 10 pounds required without assistance
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: (
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is $32.10 – $64.20 per hour. In specific locations, the pay range may vary from the range posted.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email [email protected]
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