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Location

Bridgewater, NJ | United States

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Job description

Adecco is immediately hiring for a Service Desk Technician in Bridgewater, NJ . This is a Hybrid position paying $21/Hour . If you meet the Qualifications below, Apply Now !

Job Description:

• Provide first-line technical support to end-users via phone, email, or in-person.

• Resolve hardware and software issues, including troubleshooting and diagnostics.

• Log, prioritize, and track incidents using ticketing system.

• Escalate complex issues to Level 2 support or relevant IT teams as needed.

• Ensure timely resolution of incidents and meet service level agreements

• Create and update documentation for common issues and solutions.

• Assist with the setup, installation, and configuration of hardware and software.

• Conduct basic training sessions for end-users on IT tools and systems.

• Work closely with other IT team members to address and resolve technical issues.

Qualifications:

• 1-2 years experience in using ITSM tools and ticketing systems

• 1-2 years experience in IT technical support and/or Help Desk

• Jira software by Atlassian experience (Required)

Pay Details: $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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Job tags

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Salary

$21 per hour