Assistant Hotel General Manager
Location
Hollywood, FL | United States
Job description
We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. Additionally, this position will spend time in sales driving the sales effort for the hotel. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!
Responsibilities:
- Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
- Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
- Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
- Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
- Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
Qualifications:
- Possess excellent organizational skills, communication skills, and problem-solving skills
- A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- You must have 3 or more years of experience working in the hospitality field
- A proven record of experience managing a team, preferably in a hospitality role, is required
- Hotel sales experience
About Company:
Dolce by Wyndham is a boutique upscale full-service hotel that will open in November of 2023. It will have 100 rooms, manual room keys, kosher catering, and a special designated Shabbos elevator that stops automatically on every floor. This new hotel will also have a rooftop pool, valet parking, and a rooftop Kosher restaurant & bar
The Dolce by Wyndham will be located at 5510 S. State Road 7, Hollywood, FL, and is set to fully open in November 2023.
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