Applegreen
Location
Wall Township, NJ | United States
Job description
Summary:
The Retail Shift Supervisor is responsible for supervising the day-to-day activities of subordinates and assigning responsibility for specified work and/or functional activities; assisting in scheduling to ensure that all shifts are covered; assisting management in covering and running shifts; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager / Assistant Store Manager.
Essential Functions:
• Assists other sales associates to maximize sales and customer service through coaching, counseling and mentoring
• Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
• Administers all point of sale opening and closing procedures in accordance with corporate policy
• Operates cash register and receives payment from customer in cash or credit card, accurately counts and provides change to customers as required
• Assumes responsibility for effective communication, coordination, and working relationships between associates and management
• Follows and promotes customer service and cash handling policies and procedures,
Minimum Qualifications, Knowledge, Skills, and Work Environment:
• Requires a High School diploma or general education development (GED) diploma
• Requires a minimum of 6 months supervisory/lead experience
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Requires the ability to lift and/or move up to 40 lbs
• Requires the ability to bend, twist, and stand to perform normal job functions
• Retail, cash handling, and customer service experience preferred
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Applegreen is a 100% owned subsidiary of Applegreen Limited. Applegreen is a major petrol forecourt retailer with operations in the Republic of Ireland, the United Kingdom and the USA.
From humble beginnings in 1992, Applegreen started with the opening of our first service station in Ballyfermot, West Dublin. From there, under the stewardship of CEO Bob Etchingham and COO Joe Barrett, Applegreen expanded in Ireland, growing year on year.
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