Food Runner

Location

San Francisco, CA | United States

Job description

At 4505 Burgers and BBQ we take pride in enriching our community by putting sustainable and delicious food within everyone’s reach. We believe our team and our people are a vital part of our success.
As a team member of 4505 Burgers and BBQ you can feel and taste the love. Our food is prepared with humanely raised animals and made with love. Our team members enjoy one free meal per shift. We foster a sense of community by caring for each other and showing that together we succeed better. We know adulting is hard and to show you (we got your back) (love and support) we offer you commuter benefits and medical benefits. All employees enjoy a discount to enjoy our delicious sustainable food even when they are not working. On the subject of not working, we know that while you are in the store or in the office you’ll be working hard. But we want you to enjoy yourself and not worry about adulting too much when you are off, we offer our managers unlimited paid time off (PTO) and the rest of our team members accrued PTO as well as paid holidays.
Community is at the core of what we do. We partner and support our community through local nonprofits, children’s programs, families and food. We are a growing business because we engage and support our people and sustainable business practices. We work hard and we take pride in our work, but we never forget that we work hard with laughter and a smile! Eat Good Do Good have fun and come join us!
Reports to | DO, GM, AGM, Chef, Sous Chef, Shift Leader

Qualifications:

Qualifications include,
• Must be available for day and evening shifts including weekends and holidays.
• Have a flexible schedule for two shifts per week on average.
• Have a passion for the sustainable food and hospitality industry.
• Professional demeanor and appearance are required.
• Able to safely lift up to 50 pounds.
• Able to reach, bend, stoop.
• Ability to understand and explain menu items including beer and wine offerings.
• Work in a fast pace environment under high pressure circumstances.
• Ability to communicate successfully with team members and guests.
• Enter and navigate the POS system.
• Food handling certification.
• Work in a team environment to provide an excellent guest experience.
• Be punctual.
• Communicate with kindness and respect.
• Ability to adhere and follow a rigorous training.
• Responsible service of alcohol, carry heavy hot dishes, move at a fast pace.
• Ability to communicate and serve families with small children.
• Ability to take and execute direction professionally and successfully from all supervisory team members.
• Hard working and self-motivated.
• Strong background in restaurant 2 years’ experience preferred.

Job Purpose:

To provide an exceptional level of customer service by supporting the guest experience. To support the restaurant’s operations in any area necessary including running food, cleaning tables, maintaining drinks and water, greeting and interacting with guests, explaining our menu and ensuring an overall positive and exciting guest experience

Duties and Responsibilities:

The food runner duties and responsibilities include the following but are not limited to this overview,
• Have strong multitasking skills.
• Be knowledgeable, informed, and current on our menu offerings.
• Clear, clean, wipe, and reset tables.
• Maintain clean and organized service areas.
• Run food to seated guests.
• Monitor and observe guest dining experience and ensure satisfaction of food and service.
• Give prompt and courteous response to guest and supervisor requests.
• Optimize and maintain equipment and report malfunctions.
• Stock and clean restrooms frequently throughout service.
• Anticipate guest and team member needs.
• Guide guest to our order counter, waiting, and seating area.
• Communicate with management when supplies are low.
• Communicate in a professional, positive, and respectful manner with all team members and guests
• Attend required meetings and participate in team trainings.
• Assist in cleaning projects, deep cleaning, cleaning up irregular messes including back areas, restrooms, guest areas, employee areas, stock rooms, coolers, sweeping.
• May be required to work offsite on occasion for special events.

Welcome to 4505 Burgers & BBQ. 4505 Meats began as a whole animal meat company in San Francisco, founded by Ryan Farr with immeasurable help from family and friends in 2009.
Here at 4505 Burgers & BBQ, we partner with farmers and ranchers to produce the highest quality BBQ from animals raised humanely and with care. Equipped with one of the area’s last remaining historic wood-fired barbecue pits, we are informed by the traditions and styles that have come before us, and we honor the greats who have stoked the pits in the wee hours of the night.
From 4505’s very beginning when Ryan started selling Chicharrones at the Farmer’s Market, we have strived to keep it simple and always follow our stomachs. We respect those who’ve come before us, but we do things our own way, the 4505 way.

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