Workplace Consultant, Service Sales Specialist

Location

New Castle, PA | United States

Job description

at Corporate Interiors of Delaware in New Castle, Delaware, United States

Description
Summary/Objectives:

The Workplace Consultant–Service Sales Specialist is responsible for qualifying and prioritizing potential new business for our Diversified Services Division. Business should include customers that manage substantial real estate where Corporate Interiors can add the most value. This position will be responsible for analyzing and creating the strategic approach to maximize divisional profit. The individual is a team player, who communicates clearly and respectfully to fellow employees and understands and supports the company goals. Responsible for opportunity development and volume results, increasing revenue and profitability. Has the confidence to make independent decisions on effective execution of the project. 

Essential Functions & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales

Responsible for contacting key accounts, prospective customers, and project influencers. 
Recommends services to customers, based on customers' needs and interests and answers customers' questions about products, prices, availability, product uses, and credit terms. 
Provides customers with product samples and catalogs.
Prepares drawings, estimates, and bids that meet specific customer needs.
Territory Development

Identifies prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows, networking events and conferences. 
Monitors market conditions, product innovations, and competitors' products, prices, and sales. 
Participates in promotional activities (telemarketing, direct mail, follow ups, etc.) and sets up “frequent users” on E-commerce retail site. 
Actively participates in network events to develop business leads.
Significant travel to client locations is expected for this position.
Order Management

Estimates or quotes prices, credit or contract terms, warranties, and delivery dates. 
Supervises and monitors status of orders. 
Obtains credit information and reviews CI, terms and conditions. 
Reviews customers purchase order and purchasing policy to remove any payment obstacles, as well as obtain deposit. 
Prepares order and instructions to manufacturers, reviews details with support. 
Administrative

Performs administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. 
Prepares instructions for delivery and installation involving appropriate CI personnel. 
Follows post installation details and audits. 
Consults with clients after sales or contract signings to resolve problems and to provide ongoing support. 
Assists with projects under close supervision of Project Manager and Designer. Obtains credit information and reviews CI, terms and conditions.
Customer Relations

Develops strong relationships and an atmosphere of trust with the customer. 
Works with sales team, sales support, and other operational associates to make sure client needs are met.
Requirements
Travel

Travel to client locations is expected for this position. A valid driver's license, clean driving record, and auto insurance with state minimum bodily injury liability limits is required for this position. 

Required Qualifications:

Bachelor’s degree or equivalent work experience
3-5 years sales or sales account management experience with measurable success
Intermediate PC skills including: Microsoft Windows, Excel and Word.
Works well under pressure in ambiguous conditions; excels at multi-tasking and prioritizing work flow.
Dealership or manufacturer sales experience 
Possess solid knowledge of best practices for furniture design.
Possess solid furniture product knowledge; able to learn and apply new product knowledge in a timely manner. 

Job tags

Salary