Location
Cleveland, OH | United States
Job description
Description
The Account Manager is responsible for developing and managing relationships with a variety of content partners. This includes developing new accounts, delivering a target number of new accounts and/or business objective conclusions, maintaining contact with assigned accounts to ensure content flow, and contributing to business model development.
Job Duties: - Maintain Acquisitions databases and enter new and updated licensing terms into rights management systems.
- Assist with basic contract amendments for new title acquisitions and rights updates on existing titles.
- Review new title avails and screen potential acquisitions as needed.
- Builds strong partner relationships through tailored, focused, and consistent engagements.
- Develops new prospects and interacts with existing partners primarily by email and phone to support relationship and sales objectives.
- Maintains relationships and favorable rapport with current and potential accounts.
- Works with team members in support of common objectives.
- Resolves partner issues / problems, researches, and makes recommendations to increase sales.
- Handles small partner accounts.
- Responsible for negotiating and resolving agreements and sustaining and renewing partner contracts.
- Provides support to partners via email or over the phone and may conduct in-person visits as appropriate.
- Coordinates and conducts in person meetings with assigned accounts under direct supervision.
- Prepares and provides internal reports on individual and market activities.
- Maintains film and film industry knowledge through the review of industry resources including public relations material from publishers, collection development newsletters, industry publications, blogs, and book news websites etc.
- Develops and demonstrates novice level subject matter expertise in one or more content areas.
- Contributes to development of team documentation and information resources.
- Relies on specific instruction and direction along with limited experience and judgment to plan and accomplish goals.
- Maintains record of work and progress on objectives and goals through regular in-person updates and reports.
- Makes suggestions and / or recommendations relative to improvements in systems, department operations, processes, etc.
Preferred Qualifications: - Bachelor's Degree in related field, or equivalent experience.
- 1 - 4 years of related experience (i.e., partner service, account management, communications, and sales).
- Ability to communicate effectively and appropriately with partner contacts, outside vendors / contractors, and internal staff.
- Confident and energetic; professional and team-oriented sales approach.
- Computer proficiency with Microsoft Office Suite.
- Inquisitive nature and problem-solving skills to conduct and apply research for account needs.
- Basic knowledge of the film industry.
- Well organized with strong attention to detail.
What's Next: As you've probably guessed, OverDrive is a place that values individuality and variety. We don't want you to be like everyone else, we don't even want you to be like us - we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer. #LI-Hybrid
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