Senior Consultant, Business Transformation

Location

Alpharetta, GA | United States

Job description

ADP is hiring a Senior Consultant, Business Transformation.

• Do you enjoy using data driven analysis to solve problems across people, process and technology?
• Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
• Do you enjoy collaborating with different stakeholders and team members while staying aligned to team objectives and goals?

If so, you’ll fit right in with our dedicated team, who make amazing things happen for each other and our clients every day. Don’t just take our word for it… read on and see for yourself! 

ADP is hiring a Senior Consultant for the HRO Operations Business Transformation Team to apply analytical, technical, and business management skills to support projects from end-to-end strategy through execution in an internal consulting role. The Senior Consultant must have an above foundational understanding of business and technology and also be willing to learn and adopt business transformation methods for project deployments. Strong communication skills, critical/strategic thinking and problem analysis are a must. Reporting directly to the Senior Director or Director of Business Transformation, this person will be a key member of the team with experience working collaboratively across multiple stakeholder groups, organizational levels, and functional areas to achieve results. This role has no direct reports.

A little about ADP:  We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the  OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: 

Ready to #MakeYourMark? Apply now! 

WHAT YOU’LL DO:  Responsibilities

You are:

A management, technology, or strategy consultant or business management professional with the ability to support and execute programs by leveraging people, process, technology, and data to achieve desired business results. You are a highly motivated self-starter inspired by working with cross-functional teams to successfully deliver and deploy top executive initiatives from strategy through to execution. You possess capabilities in the areas of problem solving, strategic thinking, business analysis and cross-functional collaboration.

What you can expect on a typical day:

You will:

• As part of the HRO Business Transformation Internal Consulting Team, you will execute project(s) related to change & adoption, org design, op model design, data analysis and tech adoption across the HRO and be willing to learn areas outside of comfort zone
• Analyze data and recognize patterns; be able to connect the dots and create approachable presentations
• Improve and transform work patterns and be open to new ways of execution as well as learning about the business transformation capability
• Multi-task and address issues quickly as needed to meet deadlines using your strong time management skills and the ability to prioritize
• Create and own business transformation strategies and plans for the projects you work on with guidance from senior team members
• Use MS PowerPoint and Excel proficiently when building solutions. This includes putting together executive presentations for different audiences to using v-look up functions and creating pivot tables as needed to create meaningful and easy to understand insights

TO SUCCEED IN THIS ROLE: Required Qualifications

Business Transformation Competency:

• At least 4 years of relevant work experience, preferably in a quantitative business-related capacity such as management consulting, operations, strategy or technology consulting
• Ability to develop and conduct stakeholder analyses, change impact assessments , communications, training needs analyses, change measurement and adoption tracking (KPIs), and create dashboards, and surveys (as needed)
• Ability to break down problems by understanding patterns between people, process, and technology, focus on solving problems, and quickly find solutions
• Ability to identify which analyses need to be done to answer questions, manipulate data sets (comfort with Excel required), and build models, as needed to answer complex questions
• Ability to develop a strategy/plan to use for execution into actionable projects and deliverables to deliver value to the business within a set timeline
• Ability to analyze current state processes, find gaps, identify areas of improvement, and recommend a plan for improvement and a desired future state
• With guidance from BT Managers, help design a new operating model and org. design focused on finding operational efficiencies, role re-design and process re-engineering
• Possess strong communication (written / verbal) and interpersonal skills to communicate recommendations and impact with everyone from associate to Senior Leaders

Behaviors:

• Strong attention to detail
• Excellent time management skills and ability to meet set deadlines
• Willingness to take guidance from team managers and learn about business transformation and new ways of working
• Ability to structure and manage project work throughout the project lifecycle
• Comfortable with ambiguity and “can go with the flow”
• Open-minded, change ready mindset
• Strategic-thinker who is both action and solutions-oriented
• Strong cross-functional and team collaboration skills
• Strong problem-solving and critical thinking skills
• Influencer who can work and present across all levels of the organization (knows his/her audience)
• Strong public speaking and cohesive presentation skills

Technical Skills:

• Advanced Microsoft PowerPoint skills to put together cohesive presentations, and ability to tailor accordingly depending on the project or audience
• Advanced Microsoft Excel skills such as creating pivot tables, v-lookups when analyzing data and being able to tie that analysis back to a business case or results

Other Key Experience:

• Comfortable with ambiguity and “can go with the flow”
• Ability to work through roadblocks independently
• Experience in presenting to senior leaders is a plus
• Desire to grow within an organization
• Ability to maintain cooperative working relationships with all levels of the organization (associate through SVP)

BONUS POINTS FOR THESE: Preferred Qualifications

• MBA or other advanced degree
• Big-4 management consulting experience with Fortune 500 clients
• Previous experience with Salesforce (analytics, dashboards and running reports)
• Previous experience with process design and implementation
• Ability to use Tableau proficiently to create meaningful insights and visualizations
• Industry knowledge of all pertinent HR, Payroll and Benefits policies and procedures

YOU’LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself  in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. 
• Belong  by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career  in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn.  Ongoing training, development, and mentorship opportunities for even the most insatiable learner. 
• Be your healthiest.  Best-in-class benefits start on Day 1 because healthy associates are happy ones. 
• Balance work and life.  Resources and flexibility to more easily integrate your work and your life. 
• Focus on your mental health and well-being.  We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. 
• Join a company committed to giving back  and generating a lasting, positive impact upon the communities in which we work and live. 
• Get paid to pay it forward.  Company-paid time off for volunteering for causes you care about. 

What are you waiting for? Apply now!

Jobs.adp.com

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.

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