Quality Assurance Supervisor

Location

Decatur, AR | United States

Job description

Quality Assurance Supervisor

SUMMARY:

As a world-class manufacturer of pressure washers and outdoor power equipment, FNA Group needs a Quality Assurance Supervisor who can continue producing the highest quality products on the market.

Primary Purpose:

Work with Manufacturing to facilitate a continuous improvement process. Provide technical and quality support for all manufactured products. Ensure products are built in compliance with required instructions, BOM's and most importantly, customer expectations.

Job Description:

• Work with Quality Manager to develop, formulate and direct quality control programs involving advanced inspection methods, devices and control techniques.
• Delegate authority and responsibility to qualified inspectors to maintain satisfactory quality through internal and external inspection services relative to raw materials, finished items purchased, production operations and processes.
• Conduct and/or supervise studies to determine cause, effect and the corrective measures required to remedy deviations impairing desirable standards of quality.
• Confer with, and in conjunction with, Engineering and Manufacturing personnel, resolve problems relative to product designs, specifications, materials, tooling, and productions operations affecting quality.
• Conduct and/or supervise investigative procedures having to do with customer complaints; advise the sales department on technical matters relative to such complaints.
• Maintain constant surveillance, either directly or through inspectors, over the inspection process.
• Conduct training sessions to keep department personnel informed on procedures, methods, use of equipment and other quality control techniques.
• Ensure satisfaction of the department's requirements in the areas of staffing, orientation, communications and compliance with company policies.
• Administer work rules, regulations and disciplinary action when necessary.
• Ensure work standards and procedures are developed and documented to cover quality department requirements.
• Perform other duties as assigned.

Qualifications:

Required:

• Proven ability to identify creative solutions to problems.
• Above average computer knowledge with spreadsheets and databases.
• Ability to manage multiple projects simultaneously.
• Good organizational skills and attention to detail.

Preferred:

• Proficient in mechanical drawings.
• 3+ years of experience in a manufacturing quality environment.

Education/Certification:

High School diploma or GED required. Degree is a plus.

Supervisor Responsibilities:

Directly supervise Head and Line Auditors.

Equipment Used:

Calibration equipment, computer, box knife and assorted hand tools. Must be able to life 50 lbs. chest high

Working Conditions:

On the floor 90% of time, office 10%. Extensive walking, standing, carrying, stooping, bending, kneeling, and reaching. Work around machinery with moving parts; work around moving objects or vehicles; exposure to dampness and humidity; exposure to slippery and uneven surfaces.

Job tags

Salary