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Relationship manager


Cristo Rey San Jose Jesuit High School


Location

San Jose, CA | United States


Job description

Full job description

Title: Relationship Manager, Corporate Work Study Program (temporary)

Start Date: 5/15/24

Contact Address: 1389 E. Santa Clara St., San José, CA 95116

Work Model:

Employment Status:

How to Apply:

This is an on-site, in person opportunity.

Preferred option: Full-time, exempt from 5/15/24 - approx. 10/31/24
Potential option: Part-time, non-exempt from 5/15/24 - approx. 10/31/24

Interested candidates should send a brief, thoughtful cover letter and
updated resume to [email protected].

Introduction

Cristo Rey San José Jesuit High School is looking for dedicated professionals to help continue to grow the
impact of our school community and partner with our students, families, Corporate Work Study Program
Partners and stakeholders. Cristo Rey San José opened its doors in 2014 and is part of a national network of
39 Cristo Rey high schools. The Cristo Rey San José community embraces a college prep education model, is
committed to social justice, strongly promotes community service, celebrates a diverse array of supportive
Corporate Work Study Program Partners and has committed to seeing its graduates to and through college.

Position Description

Corporate Work Study Program Relationship Manager
The Relationship Manager plays a critical role in the Cristo Rey San José Corporate Work Study Program
(CWSP). The Relationship Manager supports and implements the day-to-day program administration and
operations which often include student transportation and daily logistics, data collection and reporting, resource
development, interdepartmental collaboration and special projects.This role also maintains and deepens the
relationships with the Corporate and Nonprofit Partners (partnering companies) that hire our students and act
as the point person for communication with supervisors and students in their portfolio. In collaboration with the
CWSP team, the Relationship Manager will also develop new opportunities to strengthen relationships with
students, families, faculty/staff, other Cristo Rey Work Study Programs and Partners.

Reports to: Executive Director, CWSP

Responsibilities

1. Manage portfolio of CWSP Partner relationships and student work teams employed at those Partners
a. Build strong relationships with and coach students towards excellent performance at their work

placement
b. Build strong relationships with and coach Partner supervisors, anticipate needs of and effectively

respond to supervisors managing student workers at Partners

c. Take the lead on all regular communication with supervisors and students within portfolio; work
collaboratively with CWSP business development team member on Partner stewardship strategies

d. Conduct site visits and check in calls to every supervisor/Partner at least twice a year, ensure follow-up
is done and documentation is completed in a timely manner

e. Provide resources to, share best practices and monitor progress of Partner supervisors and students in
order to ensure placement success

f. Manage all aspects of partnerships within portfolio in a solution-oriented, supportive way demonstrating
excellent customer service to Partners and students; always looking for opportunities to deepen
professional relationships/partnerships and capacity-build

g. Closely monitor timecard and performance evaluation feedback and implement interventions with
students

2. Data Management, Compliance & Quality Assurance
a. Manage team efforts and engage the team in maintaining accurate student, Partner, supervisor, family,

etc. information in school databases (i.e. PowerSchool, Work Study Force/Salesforce, Google Drive
records)

b. Manage team collection of biannual Cristo Rey Network student performance evaluation deployment,
data collection and reporting for all Partners in portfolio

c. Develop expertise in Work Study Force/Salesforce reporting tools to inform best practices and identify
programmatic areas of improvement; lead communication efforts with the Cristo Rey Network around
improving our use of Work Study Force; learn useful reporting functions in Work Study Force that will
help CWSP become more data-aware and data-driven

d. Support student employment processes ensuring compliance and accuracy. Lead new student
employment sessions for incoming CRSJ students (I-9s, work permits, etc.) and lead team’s document
management processes.

e. Ensure student timecards are accurate and regularly completed; develop incentives and consequences
for incomplete timecards

f. Lead strong student attendance efforts; generate/monitor Make Up Day reporting and related family
communication

3. Student Development & Family Communication
a. Teach CWSP developed content to incoming students during Summer Bridge program
b. Provide direct support to students through positive reinforcement and constructive interventions in order

to help ensure continuous improvement in professional skills and work performance
c. Communicate with families over the phone/email and at various school/CWSP events as needed

(CWSP Family Q&A sessions, Family-Teacher Conferences, New Family Orientations, Student
Employment Sessions, etc.); Translate documents and presentations

d. Provide program leadership and logistics support during Morning and/or Afternoon CWSP Routines
(students departing for and returning from work during the program year)

e. Provide direct supervision and support to students in our Remote Work Hub based on a collaborative
team staffing schedule

4. Curriculum Design, Implementation & Evaluation
a. Spearhead and implement career readiness opportunities school-wide in coordination with Executive

Director; help drive opportunities to feature Partner guest speakers for volunteer opportunities (guest
speaking, college workshops, giving back days, etc.)

b. Take the lead on or provide team support with CWSP events like: Work Team Meet-ups, CWSP
Expo/Job Fair, Partner Appreciations, End of Year Awards, Workplace Safety Training workshops,

Student Employee of the Month assemblies, Diversity at Work events, etc. (Team members rotate as
leads on each of these.)

c. Support CWSP team members in getting the most out of PowerSchool and ensuring the team is on
track with data entry and grade input/analysis each semester

d. Compile assessment and evaluation data based on school and Cristo Rey Network needs
e. Act as the technology lead on CWSP team and liaise with IT Manager to develop technical skill-based

training opportunities for students

5. Interdepartmental Collaboration
a. Provide CWSP representation as an active member of interdepartmental committees, initiatives,

school-wide supervision staffing plan for day to day and event needs, etc.
b. Serve as CWSP liaison to selected grade level: represent CWSP on grade level team, attend retreats

and grade level assemblies and events, participate in CWSP content facilitation opportunities with
grade level, etc.

c. Participate, when possible, in school-wide community events - community masses/potlucks, service
learning, student supervision, assemblies, retreats, etc.

d. Collaborate with diverse stakeholders: faculty, all staff, BoD members, Partners, students, families,
transportation staff and CRSJ supporters

6. Other duties as assigned.

Qualifications – Required
Successful applicants will embody the mission-commitment, intellectual curiosity, openness to growth,

and optimism that are central to the character of our team

experience with communities that are economically under-resourced or first gen students preferred

model and support for students

and often ambiguous environment

audience

passionate about supporting partnering adults to see the potential of our students

communication

Qualifications – Preferred
At least 3-5 years of professional work experience

well

Salary, Benefits & Schedule:
This role is covering a current staff member’s maternity leave.

where the Relationship Manager will be facilitating classes for part of the day (end of June - end of
July).

business days during a two week period with every other Mon or Fri off.

To apply, please send a letter of interest and resumé to Christina Dickson at [email protected].

NON-DISCRIMINATION AND EQUAL EMPLOYMENT OPPORTUNITY POLICY
Cristo Rey San Jose is dedicated to both the letter and the spirit of the equal employment opportunity laws.
Employment decisions will not be made on the basis of race, color, national origin, ancestry, physical disability,
mental disability, medical condition, marital status, sex (including pregnancy, childbirth, or related medical
conditions), age or sexual orientation, military or veteran status or political affiliation. Employment decisions
based on religious preferences and other religious needs may be made in accordance with applicable law. Cristo
Rey also prohibits discrimination on the basis of these protected classifications.


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