Customer Service Representative

Location

Monroe, LA | United States

Job description

Industrial Finishes is seeking a Customer Service Representative to join our fun and close-knit team in Monroe, Louisiana!

About You.

Do you possess a customer-focused attitude, and are you enthusiastic about building long-term relationships? Do you see yourself as a team player, willing, eager and able to juggle multiple tasks that are often deadline-driven with exemplary follow-through?

If you are energetic, adaptive and motivated, have a knack for navigating challenges and appreciate variety in your work, then we encourage you to check us out!

Your Usual Day.

In this customer service position, you will provide professional customer service and inventory management for our customers and for our local sales team. Providing product expertise and technical understanding comes with time, and you'll have strong support from our crew, sales team and vendor reps to help you along the way.

Our Benefits.

• Benefits package: Medical, Dental, Vision & FSA
• 401(k) / Roth with employer match
• PTO and paid federal holidays
• Educational Assistance Program looking to advance your career? We may be your answer!
• Life and Disability insurance, including Employee Assistance Program
• Employee Discounts
• A family culture that thrives on high moral standards
• We do business in 46 states and we are still growing!
• Set day shift schedule & no weekends

What's Important To Us Must Be Important To You:

• We feel Industrial Finishes is not just another company and not just another wholesale distributor. We have competitors just like everyone else. Apart from them is our pursuit for innovation and growth - while holding onto our family culture and Christian belief. Please see the ownership's statement of faith on our website.
• Our founder has a relentless commitment to doing things in a way that honors the Lord. Many of our team members share the same values.
• Our Core Values:
• Openness and humility from top to bottom of the organization - Arrogance kills off learning and growth by blinding us to our own weaknesses. Strength comes out of receptivity and the willingness to learn from others.
• An environment of accountability and personal responsibility - Denial, blame and excuses harden relationships and intensify conflict. Successful teams hold each other accountable and willingly accept personal responsibility.
• Freedom for risk-taking within appropriate limits - Both extremes - an excessive, reckless risk-taking and a stifling, fearful control - threaten any organization. Freedom to risk new ideas flourishes best within appropriate limits.
• A fierce commitment to "do it right" - Mediocrity is easy; excellence is hard work, and there are many temptations for shortcuts. A search for excellence always inspires both inside and outside an organization.
• A willingness to tolerate and learn from mistakes - Punishing honest mistakes stifles creativity. Learning from mistakes encourages healthy experimentation and converts negatives into positives.
• Unquestioned integrity and consistency - Dishonesty and inconsistency undermine trust. Organizations and relationships thrive on clarity, transparency, honesty, and reliable follow-through.
• A pursuit of collaboration, integration, and holistic thinking - Turf wars and narrow thinking are deadly. Drawing together the best ideas and practices, integrating the best people into collaborative teams, multiplies organizational strength.
• Courage and persistence in the face of difficulty - The playing field is not always level, or life fair, but healthy cultures remain both realistic about the challenges they face and unintimidated and undeterred by difficulty.

How We Paint the World of Business

Since 1958, Industrial Finishes & Systems, Inc. has remained one of the nation's leading distributors of paint, equipment and supplies. Headquartered in Eugene, Oregon, the Company serves customers in the automotive, recreational vehicle, aerospace, military, marine and industrial/panel markets through a growing nationwide network of 35 distribution centers. Our customers are fun! They build award-winning hot rods, refinish aircraft and manage technically-sophisticated production facilities. Our suppliers are among the best companies in the world. We're on the forefront of technology that is driving our industry and is changing the world.

Industrial Finishes & Systems, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We have much to offer and we invite you to check us out: .

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