Community Relations Manager (Philadelphia & Pittsburgh)
Location
Allentown, PA | United States
Job description
This position will cover Philadelphia and Pittsburgh, PA area
Summary: Under the supervision of the Director of Sales, the Community Relations Manager conducts sales and marketing efforts promoting facility and patient dental services.
Essential Duties and Responsibilities:
- Develops and manages personal relationships with key personnel at senior living facilities and other assigned locations.
- Advocate on behalf of the company's dental services with patients, patient advocates, and or other targeted audiences.
- Effective communication skills in presenting the company's vision, goals, and services.
- Represent Enable Dental at various community and facility events.
- Prepare and deliver marketing materials and identify areas of improvement within the current market.
- Using CRM platform track marketing activities with detail and follow up.
- Generate sufficient sales to meet the minimum monthly quota.
- Work closely with the Operations Department (Records).
- Strong computer skills and the ability to learn new programs quickly.
- Access to personal transportation and have a "clean" driving record.
- Must complete frequent compliance tasks.
- Other duties as assigned.
Supervisory Responsibilities:
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
- Customer Service : Manage difficult situations; respond promptly to needs of patients and advocates; solicit feedback to improve service; respond to requests for assistance; meet commitments.
- Interpersonal skills : Focus on solving conflict; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to others' ideas.
- Written Communication : Write clearly; edit work for spelling and grammar; present numerical data accurately; able to read and interpret information.
- Teamwork : Balance team and individual responsibilities; exhibit objectivity; welcome feedback; contribute to building a positive team spirit; put the success of the team above own interests; able to build morale and attain group commitments and goals.
- Professionalism : Tactfully approach others; react well under pressure; treat others with respect and consideration.
- Ethics / Diversity : Show respect and sensitivity for cultural differences; educate others on the value of diversity; treat people with respect; keep commitments and inspire the trust of others.
- Safety and Security : Observe and enforce safety and security procedures; report and correct potentially unsafe or hazardous conditions; ensure compliance of company policies and procedures.
Qualifications:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Language Skills: Ability to read and interpret documents including but not limited to compliance and safety documents; policy and training manuals, routine reports, and correspondence; speak effectively and present information to individuals in the organization.
- Mathematical Skills: Ability to apply basic math skills; work with concepts such as fractions, percentages, ratios, and proportions to practical situations; effectively calculate figures such as discounts, etc.
- Reasoning Ability : Ability to solve practical problems and deal with a variety of variables in situations where a high level of standardization exists; interpret instructions furnished in written or oral form.
- Computer Skills : An individual should have intermediate knowledge of dental practice management software and Microsoft Office, Google Suite, and Internet software.
Education and or Experience:
- High school diploma or equivalent required.
- Sales Experience helpful.
- Knowledge of dental terminology.
Job Posted by ApplicantPro
Job tags
Salary
$65k