Field Service Technician

Location

Waterbury, CT | United States

Job description

Business Overview

Element Solutions Inc. (NYSE: ESI) is a leading specialty chemicals company whose operating businesses (see below) formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customers' manufacturing processes in several key segments, including electronic circuitry, communication infrastructure, automotive systems, industrial surface finishing, consumer packaging, and offshore energy.

Customers of ESI’s businesses use our innovation as a competitive advantage, relying on ESI to help them navigate in fast-paced, high-growth markets. The breadth of ESI’s offerings provides strong strategic value to the end markets they serve. With over 5,500 people in operating facilities across more than 50 countries, ESI has established a growing legacy of creating technological advances for customers around the globe. Our people and technical sales teams are located close to our key markets, allowing us to maintain strong customer relationships and accelerate our product innovation process.

Job Purpose

The Technical Services Engineer provides sales and technical support to accounts in the assigned area. They ensure maximum market penetration of the company’s products in the marketplace by building relationships with customers, understanding their needs, and providing solutions, training, and support.

Job Responsibilities

• Practical demonstration of products at customer premises
• Train distributor reps and accompany on sales calls
• Report on competitive activity in region
• Report weekly on activity and target account progress
• Identify end-users and develop / maintain strong sales relationships
• Problem solving product application issues both during testing and once installed
• Extensive travel required up to 75%
• Reporting: activity reports, audits, expenses, as required
• May be required to travel outside Region and possible internationally to assist with new start ups and technical issues related to respective expertise
• Will work as an integral part of a service and sales team.
• Requires extensive communication with manager and the rest of the sales / service and marketing team
• This position requires the set-up of a home office so residence within the assigned territory is essential. 

Requirements & Qualifications

• BS in related science or experience working in the Chemical industry OR Industrial Manufacturing for 2+ years.
• Easily and quickly develops solid relationships with customers and other team members.

Education

Bachelor's Degree preferred in Chemistry or Industrial Engineering

Relevant Industries

Chemicals

Engineering

Manufacturing

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job tags

Salary