Operations Support Coordinator

Location

Rathdrum, ID | United States

Job description

JOB OPPORTUNITY: Operations Support Coordinator

Company: Revealed upon interview.

PAY: $16/hr+ (Depending on experience).

Apply at [ then contact our office at 208-215-7500 to start tomorrow!

As an Operations Support Coordinator, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, Job Monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup, filing, and creating reports while generally being a helpful and positive presence in the workplace. This role involves heavy phone work as the go-between for Crew, Project Managers, and Adjusters, ensuring the smooth flow of jobs and obtaining necessary approvals. The key duties include:

Key Responsibilities:

• Perform vital daily administrative tasks for seamless office operations.
• Coordinate crew and job scheduling, acting as the primary communication liaison.
• Ensure accurate and efficient data entry, focusing on job documentation.
• Monitor and update job file status and audits promptly.
• Maintain WIPs files, tracking progress and milestones.
• Review and validate initial field documentation, facilitating Crew-Adjuster communication.
• Generate accurate preliminary estimates.
• Manage the job close-out process, ensuring comprehensive documentation.

Qualifications:

• 2+ years of dynamic administrative or office-related experience.
• Preferred experience in commercial cleaning, restoration, or insurance/service industry.
• Strong communication skills, maintaining a courteous and professional tone.
• Ability to stay composed in tense or stressful situations.
• Excellent organizational skills and attention to detail.
• Highly self-motivated, goal-oriented, and thrives in a fast-paced, team-oriented environment.
• Proficiency in Microsoft Office; willingness to learn new software.
• Minimum of HSD/GED; an Associate's or Bachelor's degree is a plus.
• Successful background check completion, subject to applicable law.

Skills/Physical Demands/Competencies:
This is a role in a fast-paced office environment, with a significant focus on phone communication. Some filing is required, which would involve the ability to lift files, open filing cabinets, and bend or stand as necessary. Ability to successfully complete a background check subject to applicable law.

Benefits:  

• Workers comp and PTO

Working Hours:

• Full-time, four 10-hour shifts
• Some flexibility in hours may be required.

Job tags

Salary

$16 per hour