Licensed Insurance Customer Service Representative
Location
Lake Mary, FL | United States
Job description
Join Carli Insurance, a reputable insurance company located in Lake Mary, Florida. We are passionate about providing exceptional customer service and creating lasting relationships with our clients. As a Licensed Insurance Customer Service Representative, you will play a vital role in assisting our customers with their insurance needs and ensuring their satisfaction.
In this role, you will be responsible for:
- Handling customer inquiries and providing accurate and helpful information
- Assisting customers with policy changes, renewals, and claims processing
- Reviewing and analyzing customer policies to identify coverage gaps and provide appropriate recommendations
- Processing policy documents and maintaining accurate customer records
- Collaborating with insurance agents and underwriters to address customer concerns and resolve issues
To be successful in this position, you should have:
- An active insurance license in Florida
- Excellent communication skills, both verbal and written
- Strong customer service orientation and a genuine desire to help others
- Attention to detail and ability to multitask in a fast-paced environment
- Proficiency in using computer systems and insurance software
If you are a motivated individual who enjoys working in a professional and supportive team environment, Carli Insurance is the perfect place for you. Apply now and take the next step in your insurance career!
Benefits Paid Time Off (PTO)###Disability Insurance###Health Insurance###Mon-Fri Schedule###Retirement Plan###Team luncheons ###Casual Fridays###
Responsibilities - Handle customer inquiries and provide accurate and helpful information
- Assist customers with policy changes, renewals, and claims processing
- Review and analyze customer policies to identify coverage gaps and provide appropriate recommendations
- Process policy documents and maintain accurate customer records
- Collaborate with insurance agents and underwriters to address customer concerns and resolve issues
Requirements - Active 440, 20-44, and or 220 insurance license
- Excellent communication skills, both verbal and written
- Strong customer service orientation and a genuine desire to help others
- Attention to detail and ability to multitask in a fast-paced environment
- Proficiency in using computer systems and insurance software
Job tags
Salary
$37.5k - $45k
