HORIZON SERVICES, INC.
Location
San Leandro, CA | United States
Job description
Who are we?
Horizon Services, Inc. (HSI) is a nonprofit established in 1974 with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Diversity, and Quality to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.
How can you make a difference in people’s lives?
This position is responsible for collaborating with the Program Manager or Director of Outpatient and Prevention Programs on creating a welcoming atmosphere for incoming clients, monitoring and preparing them for continued treatment in the broader system of care. Position will perform intakes/admissions, treatment plans, monitoring of client’s progress, maintaining documentation per organization’s guidelines, discharges and resources to assist the client in finding appropriate ongoing services as well as oversee the activities of other staff and provide guidance when needed.
Principal Duties and Responsibilities
Perform client admissions, transfers, assessments, referrals, and discharges daily
Communicate daily with Clinical Supervisor and Program Manager or Director of Outpatient and Prevention Programs to ensure services are being delivered in alignment with department policy
Maintain a positive, welcoming approach with all incoming and present clients at the Detoxification Center
Provide ASAM screening and assessment at intake
Ensure daily census requirements are being met as directed by manager by ensuring that appointments are scheduled quickly and with minimal delay from treatment request to first appointment
Perform initial screening/assessment, recovery and treatment planning/problem list and individual check-in with clients to ensure goals are being achieved
Provide daily recovery plan meeting with clients to update Detoxification and referral progress.
Reconcile daily logs, rosters, and other census information to ensure daily census accuracy
Develop initial ongoing ASAM-informed referral and discharge planning with clients
Meet weekly for group clinical supervision
Inputs data into HSI’s Electronic Health Record System (EHR) and/or the EHR platform of the County funder
Maintain appropriate records in the EHR
Daily monitoring and maintenance of client EHR for errors, correcting and updating
Develop and maintain positive working relationships with all staff members and community organizations
Coordinate with program Case Manager to ensure referral mechanisms are properly engaged to maximize post-discharge treatment
Maintain attendance and punctuality to perform duties as scheduled
Attend all staff meetings and required agency meetings unless excused
Responsible for always maintaining a clean environment
Responsible for informing Program Manager or Director of Outpatient and Prevention Programs of perceived household, environmental, participant, and personal needs when appropriate
Maintain a basic knowledge of medications used by clients
Drive program vehicle when necessary
Confer with staff and other individuals in agency regarding participants
Perform any other duties as assigned
Performs vitals sign patient self-monitoring tasks as needed to ensure clients fall within established safe stabilization guidelines, if applicable at program site.
Performs withdrawal assessment scoring duties to ensure clients fall within established safe stabilization guidelines, if applicable at program site.
Responsible for supervising meal preparation and, when necessary, preparing and serving meals
Adheres to confidentiality requirements as governed by HIPAA and 42 CFR
Success Competencies for the Position
Client Focus – Gains insight into client needs, quickly establishes rapport and relationships using evidence based practices, provides compassionate and empathic client care to all program participants
Problem Solving – uses logic and methods to solve difficult problems with effective solutions…looks beyond the obvious and doesn’t stop at the first answer.
Being Resilient- Rebounds from setbacks faced in a high stress environment. Handles and manages crises effectively. Maintains stability when faced with conflict.
Interpersonal Communication- delivers effective communication with a wide range of audiences. Addresses miscommunication quickly and appropriately. Conveys information clearly.
Functional/Technical Skills and Knowledge
Technical Training or Knowledge
Certification or registration with either Substance Use state certifying body in California (CAADE/CCAPP/CADTP),
Excellent computer skills, knowledge of data capture and data input into Electronic Health Records.
Knowledge of alcohol and drug addiction (‘Substance Use Disorder’)
Knowledge of social model detox concepts
Excellent oral and written communication skills
Experience
Experience working with customers or clients that feel overwhelmed or in a crisis (crisis intervention).
Experience working with diverse populations and cultures
Experience working with customers or clients with co-occurring disorders and disabilities
Qualifications
Physical Requirements
The physical demands described here are representative of those that must be met by an employee successfully performing the essential functions of this job (i.e., travel, driving, lifting, etc.). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: Please use percent time spent in these requirements. Totals do not have to add to 100%.
Must be able to operate a computer keyboard and read computer displays, sit for extended periods.
Must be able to lift 30 pounds
Must be able to physically assist client in their efforts to exit the facility in case of an emergency
Must be able to physically assist clients who are undergoing seizures or other major withdrawal symptoms to include ambulatory escort to a medical facility if necessary.
Must be able to perform CPR
Must have a good driving record and valid California Driver’s License and current insurance
Standing and Walking: | 60% required | Close Vision and Sitting: | 15% |
Talking and Hearing: (via phone/in person) | 60% required | Lifting (more than 20 lbs): | 5% |
Travel | 10% | Other: |
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compensation and Benefits
We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.
And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!
Salary: #23.17 an hour based on experience and qualifications. Available for a full-time position.
Horizon Services, Inc. is an Equal Opportunity Employer.
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