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Location

Dekalb, IL | United States

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Job description

Full-Time/Part Time: Full-Time

Overview:

Chartered in 1895, Northern Illinois University ( NIU ) is a student-centered, regional public research institution with a diverse and international student body of approximately 17,000 students. Located 65 miles from downtown Chicago, in DeKalb, Illinois, NIU is a thriving community of dedicated faculty, staff, students, alumni, local residents and friends. Together, we support the goal of providing upward mobility to our students as well as the opportunity to make an enduring impact on our future.

NIU has a long, rich tradition of academic excellence with a breadth of programmatic offerings that support the academic aspirations of our students. Our nationally and internationally recognized faculty are not only dedicated to advancing their academic disciplines, but, in collaboration with NIU staff, are also focused on providing meaningful curricular and co-curricular experiences that prepare NIU students to be successful in achieving their future goals. NIU is classified by the Carnegie Foundation as a Research University/High Research Activity and a Carnegie Engaged University. NIU offers baccalaureate, master's, doctoral and law degrees across more than 40 academic departments and seven colleges.

NIU has a fiercely proud alumni base of well over 240,000 and boasts accomplished careers in a diverse array of fields and professions. They primarily reside in the northern Illinois region, creating dynamic professional networks for NIU students and faculty, and providing economic vitality to the region and state. Proximity to Chicago and its suburbs make NIU a diverse community that celebrates the lived experiences each student, faculty and staff bring to campus and the learning environment. Huskies value the ideas and insights every person has to offer, and we discover our commonalities by embracing and discussing our differences. We grow from challenging one another, and we're strong because of the way that we support one another. Most importantly, we value a sense of pride in being a Huskie and belonging to the Huskie family.

Position Summary:

This position reports to the Associate Director of Financial Aid and assists with the creation and implementation of processes for financial aid programs developed through organizational partnerships which require individualized attention. This is a management-level position that serves as the technical and regulatory expert and resource for all specialized financial aid programs. Must be detail orientated and work with a high level of independence. Must independently manage assigned programs; develop PeopleSoft expertise to troubleshoot and maximize workflow efficiency; and create processes to support and improve new student enrollment, retention, and student service. Develop appropriate assessment and reporting tools for internal and external use. Ensure all federal state, and institutional regulations are met.

Essential Duties and Responsibilities:

Responsible for creating and maintaining financial aid packages for all students in specialized financial aid programs

• Responsible for creating and maintaining financial aid packages for all students in specialized financial aid programs including but not limited to: Athletics, DREAM .US, ECACE , Hope Chicago, iGROW; Rockford Promise; Consortium and Articulation Agreements with partner colleges and universities; other specialized state and/or federal scholarship/grant programs as needed; and new programs as they are developed.
• Determine individual student eligibility for federal, state, university and other aid programs in accordance with all applicable laws, regulations, policies, guidelines and other governing criteria.
• Manually package awards for students, applying all applicable regulations, budgets and formulas ensuring the correct setup of the large amount of required data in the student systems.
• Monitor participating students each semester or as needed for eligibility; maintain appeal processes and exceptions.
• Evaluate financial assistance received by students from outside agencies to ensure students are not over awarded; reduce financial aid awards to eliminate over awards.
• Produce and share reporting as required by each partnership.
• Generate invoices and billing statements as required; monitor cost centers for payment and reconcile accounts on a monthly and annual basis.
• Compile any required reporting data for each program to be distributed to the requesting organization.
• Develop continuous improvement processes to maximize available technology.

Serve as primary point of contact for partner organizations and participating students

• Serve as primary point of customer service for students who participate in specialized financial aid programs.
• Assist students and families with understanding how their program applies to eligible charges; provide general information about other financial aid options to support new and continued enrollment through standard communication and proactive outreach.
• Participate in events hosted by partner organizations or designed for students in specific programs.
• Serve as point of contact with partner organizations; serve as expert in executing and interpreting requirements and regulations listed in MOUs/legislation; monitor and implement updates to MOUs/legislation.

Support financial aid teams

• Provide support to financial aid processing and customer service teams during peak periods; assist with professional judgement reviews.
• Serve as a resource to other campus offices such as Bursar, Academic Advising, Financial Advising, Admissions, and other partners.
• Participate in special projects and committees as assigned.

Specialty Factors (Civil Service):

N/A

Minimum Required Qualifications (Civil Service):

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. Any one or combination totaling three (3) years (36 months) from the following categories:
A. College coursework in any discipline, as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)
• Associate's Degree (60 semester hours) equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
• Bachelor's Degree (120 semester hours) equals three (3) years (36 months)

B. Work experience managing office, business, or customer service/relations activities.

In addition to following experience:

2. Two (2) years (24 months) of higher education, student services, or closely related experience.
3. One (1) year (12 months) of supervisory experience in higher education, student services, or closely related setting.

Minimum Required Qualifications (SPS):

N/A

Salary: $50,000.16 - $55,000.08 annually

Application Procedure:

Application Procedures:

1. Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.
   • If eligible for Veteran's Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.

2. After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
3. Please monitor your e-mail for further information regarding your application. Emails will be generated from [email protected] and [email protected] . Please add these emails to your address book to ensure timely delivery of any future communication.
4. Illinois residency required within 180 days of the hire date.

Credentials Assessment Examination:

• The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant's/employee's education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
• Required documentation noted in the posting, such as a driver's license, licensures, or certifications MUST be uploaded with your application materials.
• After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

Additional Details:

• Click on Financial Aid Manager for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
  • Applicants who may assume they do not meet the exact minimum qualifications are still invited to apply. Within the application documents, applicants should be sure to explain how their credentials and related qualifications address the requested minimum requirements. 
• Please click on Human Resource Services – Benefits for detailed information about Northern Illinois University's benefits package.
• Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

EEO Statement Summary:

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230
[email protected]
815-753-5560

About Northern Illinois University

Northern Illinois University's vision is to be an engine for innovation to advance social mobility; promote personal, professional and intellectual growth; and transform the world through research, artistry, teaching and outreach.The mission of Northern Illinois University is to empower students through educational excellence and experiential learning as we pursue knowledge, share our research and artistry, and engage communities for the benefit of the region, state, nation and world.

Connections working at Northern Illinois University

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