Seaspar
Location
Downers Grove, IL | United States
Job description
Are you an experienced administrative professional looking for a new opportunity for growth? Would you love to expand your horizons with a great team by your side? Then SEASPAR is the place for you!
SEASPAR (the South East Association for Special Parks And Recreation) is a special recreation association providing year-round recreational programs and services to residents with disabilities in the following communities in Illinois: Brookfield, Clarendon Hills, Darien, Downers Grove, Indian Head Park, La Grange, La Grange Park, Lemont, Lisle, Western Springs, Westmont, and Woodridge. SEASPAR offers year-round programming for all ages and all disabilities, including: weekly social, artistic, cultural, and fitness programs; special events and trips; Special Olympics training; adapted sports; multi-sensory rooms; and much more!
SEASPAR is currently seeking a compassionate, driven, and detail-oriented candidate for our Registration Specialist position, which is responsible for coordinating all aspects of the program registration process, as well as providing outstanding customer service.
Duties
Implement seasonal program registration, which includes RecTrac database entry of program information and participant history, processing of walk-in, mail-in, and online registrations, and preparation of program confirmations, account statements, program rosters, attendance sheets, nametags, and wristbands.
Implement adult day program registration and perform monthly billing.
Implement the Fee Assistance Program, coordinate payment plans, and ensure that fees are collected.
Provide compassionate support to participants and their families with regard to registration services.
Perform customer service duties including greeting office visitors, answering in-person inquiries, and answering, screening, and channeling phone calls.
Assist in program planning by assigning program codes and proofing program guide copy for accurate information.
Coordinate and channel updated information relating to programs, participants, or other informational changes to appropriate staff.
Create and maintain queries and reports as requested, including seasonal and annual statistical reports.
Assist with administration of RecTrac/WebTrac software.
Sort and file materials as needed.
Operate all office equipment.
Develop skills and abilities necessary to carry out assigned duties by attendance at meetings, workshops, in-service training opportunities, webinars, conferences, and other development opportunities.
Perform other job-related duties as assigned.
Essential Functions
Must be able to sit 85% of the workday; to use the telephone, all computer equipment, keep accurate records, and access files in cabinets. Must have mobility for meetings throughout the service area and surrounding areas. Must have regular and predictable on-site attendance.
Worker Traits
The ability to work effectively and efficiently in a fast-paced environment with a positive attitude while dealing with many interruptions.
The ability to effectively and appropriately use computers, email, internet, voicemail, and cell phones.
The ability to maintain a positive working relationship and demonstrate tact and courtesy with the staff and general public. Must provide individual customer service and assistance to participants and parents/guardians/caseworkers.
The ability to interact and plan effectively with the SEASPAR staff, families, and staff representing member entities, schools, and other community agencies and organizations.
The ability to express ideas clearly and concisely, both orally and in writing.
The ability to understand complex instructions and solve problems related to the task.
The ability to be flexible in all aspects of job responsibility.
The knowledge and demonstration of proper safety measures regarding equipment and supplies.
The ability to demonstrate strong organizational skills with attention to detail.
The ability to perform all duties with an appropriate work ethic, producing work as required and meeting deadlines as required.
The ability to maintain a clean and orderly work environment.
Required Education and Experience
The Registration Specialist must have a minimum of two years of successful experience in a similar position. The Registration Specialist must have strong knowledge of computer-based software including word processing, spreadsheet, and databases. The Registration Specialist must have knowledge of general computer skills and applications, accounting, and registration software (RecTrac experience desired). They should have a general understanding of the theory, purpose, and practice of providing public recreation/special recreation services. The Registration Specialist should maintain positive and effective working relationships with other employees, clientele, and the public.
Condition of Employment
The Registration Specialist must be a licensed driver, provide and insure their own car, and use their own car for SEASPAR business, and must pass the pre-placement physical and background check.
Location and Schedule
The Registration Specialist works at the main SEASPAR office, located at 4500 Belmont Road in Downers Grove. This is a regular part-time position, working 35 hours per week during regular office hours of 8:30 a.m.-4:30 p.m. Monday through Friday, with occasional evening or weekend commitments.
Compensation
In exchange for your time and talent, this position offers competitive compensation with a starting pay rate of $20 per hour. Other benefits include three work-from-home days per month, enrollment in the Illinois Municipal Retirement Fund pension plan, and paid time off.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at SEASPAR, where employment is based upon personal capabilities and qualifications without discrimination because of an individual's actual or perceived race (including but not limited to traits associated with race, such as hair texture and protective hairstyles such as braids, locks, and twists), color, religion, sex, gender (including gender identity and expression), age, national origin, citizenship status, work authorization status, ancestry, marital status, veteran status, disability, association with a person with a disability, sexual orientation, genetic information, unfavorable discharge from military service or military status, civil union partnership, order of protection status, pregnancy, childbirth or a medical condition related to pregnancy or childbirth, or any other protected characteristic as established by law.
Applicants requiring a reasonable accommodation to participate in the hiring process may contact SEASPAR's Human Resources Department at [email protected] .
Job tags
Salary
$20 per hour
