Location
Houston, TX | United States
Job description
About the role
Responsible for overall management of the servicing of multiple portfolios of commercial mortgage loans using fundamental concepts, practices and procedures associated with commercial real estate finance.
What you’ll do
- Responsible for supervising the performance of assigned loan portfolios.
- Serve as a primary contact and as an intermediary between master servicers, special servicers, commercial lenders, rating agencies and borrowers. Provides overall customer service to lenders and borrowers.
- Review and prepare recommendations for lender consent items such as leases, loan assumptions and numerous other real estate related issues.
- Review and interpret loan documents and monitors compliance with loan servicing agreements. Responsible for handling and reviewing monthly Watch list reports and any other lender specific reporting requirements.
- Participate in conference calls with lenders advising certificate holders and/or special servicers updating them on Watch list loans and other specific investor requests.
- Provide formal supervision to individual employees within single functional or operational area. Recommend staff recruitment, selection, promotion, advancement, corrective action and termination. Plan and monitor appropriate staffing levels and utilization of labor, including overtime. Prepare and deliver performance appraisal for staff. Mentor and coach team members to further develop proficiencies. Lead by example and models behaviors that are consistent with the company's values.
Job tags
Salary
