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Location

Key West, FL | United States

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Job description

Summary

This position is located in the Vacation Rentals operation at MWR Trumbo Point. The prupose of this position is to assist the housekeeping supervisor in providing adequate and timely services to guests.

Overview

• Accepting applications

• Open & closing dates

  02/14/2024 to 02/28/2024

• Salary

  $22.80 - $22.80 per hour

• Pay scale & grade

  NL 2

• Location

  1 vacancy in the following location:

  • Naval Air Station Key West, FL

• Remote job

  No

• Telework eligible

  No

• Travel Required

  Not required

• Relocation expenses reimbursed

  No

• Appointment type

  Permanent -

• Work schedule

  Full-time -

• Service

  Competitive

• Promotion potential

  2

• Job family (Series)

  3566 Custodial Working

• Supervisory status

  No

• Security clearance

  Not Required

• Drug test

  No

• Position sensitivity and risk

  Non-sensitive (NS)/Low Risk

• Trust determination process

  Credentialing

Announcement number

KW24-12320918

Control number

776709600

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This position is accepting applicants currently located in the local commuting area. (50 miles)

Duties

• Serves as leader to three or more housekeepers.
• Relays instruction received from the housekeeping supervisor and ensures work is carried out in compliance with housekeeping and facility standard procedures.
• Utilizes the housekeeping report to determine work assignments for housekeepers and ensures daily housekeeping reports are properly filled out by each housekeeper at the end of each shift, and forwards reports to the housekeeping supervisor.
• Inspects assigned areas on a continual basis. Consistently monitors these areas for problems, unreported vacancies, unusual activity, illegal substances in rooms, inappropriate cooking items and anything else in violation of local policy. Reports all improper activity to the supervisor immediately.
• Demonstrates proper work methods, inspects work in progress and completion of rooms to ensure that all instructions, procedures and deadlines have been met. Reports the status of work in progress and any causes for delay to the supervisor.
• Determines what cleaning supplies, amenities, materials or equipment that will be needed by the housekeeping staff and ensures items are available when required. Ensures equipment is properly maintained, stored and accounted for.
• Assists in full implementation and training of all safety, fire prevention, MSDS and environmental/industrial hygiene requirements. Ensures housekeepers are furnished with appropriate personal protective equipment (PPE) and are instructed on proper use.
• Investigates and prepares reports for staff mishaps/accidents. Forwards completed package to the immediate supervisor in a timely manner.
• Responsible for noting any deficiencies and promptly reporting them to the supervisor for corrective action. Informs supervisor immediately of any missing, malfunctioning or damaged items in rooms, common areas or any valuables left out in the open by guests. In vacant rooms, properly bag and tag all valuable "lost and found" items with room number and provide bad to the supervisor.
• Assists with the regular housekeeping duties including but not limited to dusting, emptying waste baskets, cleaning/sanitizing bathrooms/kitchens, vacuuming, sweeping, making beds, cleaning windows/walls, changing linen and replenishing amenities. Performs deep cleaning on an a required basis.
• Provides input on performance, recommends awards and/or corrective/disciplinary actions. Ensures all leave requests are submitted to the Supervisor in a timely manner. Interviews and recommends applicants for selection or promotion.
• Handles guest and/or staff suggestions and complaints, resolving problems in a tactful and diplomatic manner, referring difficult and/or unusual situations to the supervisor.
• Performs other related duties as assigned.

Requirements

Conditions of Employment

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• May be required to pass pre-employment examinations.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

• Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS).
• Knowledge of Recreational Lodging program standards.
• Ability to operate all in-room appliances (e.g., coffee maker, television, clock radio, telephone (etc.).
• Ability to utilize Property Management System (PMS) and/or Point of Sale (POS) system software to update room status using the in-room telephone system.
• Ability to accurately complete daily room status reports and housekeeping assignment sheets.
• Ability to interpret, execute, and document cleaning actions in accordance with Recreational
• Lodging Housekeeping Manual and program policy guidance.
• Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks.
• Ability to safely and properly use common hand and power tools.
• Ability to apply sound judgment to schedule and prioritize work assignments in order to honor requests for No Service/Do-Not-Disturb while adhering to program standards for in person service follow-up and cleaning frequencies.
• Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests.
• Two years housekeeping experience is strongly preferred. Must possess the ability to instruct and to perform the work with normal supervision. Must possess basic math and reading skills.
• Must be able to clearly and effectively verbally and in writing with management, staff and guests.
• Must possess knowledge of VQ housekeeping and facility policies and standards; use and care of cleaning solutions; and safety, environmental and fire prevention regulations and practices.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

• Males must be registered or exempt from Selective Service.
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

This position does not have a positive education requirement.

Additional information

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:

• Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance

Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

This announcement may be used to fill additional vacancies within 90 days of closing date.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to [email protected] to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  • Resume
  • Include name and contact information for at least three (3) professional references in your resume
  • OF-306. of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
  • Proof of certification, if applicable to position requirements.
  • If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.
  • If you are a current federal employee, submit your last three evaluations.
  
  
  APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure your status is indicated in your USAJOBS account and ALL required documents to claim preference are submitted at the time of resume submission.
  
  
  
  WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:
  
  
  
  1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate. To claim this preference, you MUST: -Submit a copy of your BBA Separation Notification indicating eligibility for RPL.
  
  
  
  2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions.To claim this preference, you MUST: -Submit sponsor's PCS orders to installation you are applying for; AND -If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS.
  
  
  
  3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates.To claim Veteran's preference, you MUST: -Submit a copy of your DD-214 (member 4 copy); AND -Submit completed SF15 from the Veterans Administration (VA); AND -Submit any other supporting documentation (disability, official statements, proof of service, etc)To claim Gold Star Veteran's preference, you MUST: -Submit completed SF-15 from the Veterans Administration (VA); AND -Submit a legible copy of DD-1300; AND -Submit any other supporting documentation (official statements, document of service, court decree, etc).***Qualifying applicants with preferences are considered in the order listed above. Then all other qualifying applicants are considered.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To begin the process, log in to your existing USA JOBS account.

  Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.

  It is the applicant's responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.

  Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.

  Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.

  Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position.
  The complete application package must be submitted by 11:59 PM (EST) on 2/28/24 to receive consideration.
  . You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  To preview the Application Questionnaire, please follow link: is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
  Additional information on how to complete the online application process and submit your online application may be found on the verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit:

  
  
  

  Caitlin Lewis

  Phone

  305-293-2518

  Email

  [email protected]

  Address

  NAS Key West
  7686 Essex Circle Bldg A711
  Key West, FL 33040
  US

  Next steps

  All applicants will be notified regarding their status by email. Applicants will either be contacted by email for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that communication is performed via email if you do not read your email, provide an inaccurate email address and/ or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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