Rose Mary Jane
Location
Portland, ME | United States
Job description
The Team Leads assist the Manager-on-Duty and Store Manager in leading sales activities for Cannabis Guides on the Sales Floor. Team Leads motivate Cannabis Guides to deliver Outstanding Customer Experiences through compliance to Company Policies and Procedures and modeling best-selling practices on the Sales Floor. Team Leads embrace the Company's Mission, Purpose, Values, and Key Performance Indicator Targets as an example of how to excel in their role. Becoming a Team Lead is the first step into Store Leadership and demonstrates commitment for future growth and development.
Reports To
Team Leads report to the Manager-on-Duty daily during their shift and to the Store Manager for personal development.
Attitude and Leadership
Team Leads lead by setting a good example, their behavior is consistent with the standards set in the Team Member Handbook and company training courses. Team Leads listen, motivate, and inspire Team Members by providing guidance to Cannabis Guides based on objectives set by the Store Manager.
Team Leads assist the Store Manager and the Manager-On-Duty by performing assigned tasks on a daily, weekly, and/or monthly basis. Team Leads support Store Management with Team Member Development by providing real-time feedback to Cannabis Guides. They are also responsible for communicating with, and escalating issues when they occur.
Team Leads must bring energy, enthusiasm, support, and out-of-the-box thinking to this role to influence Team Member morale and maintain Store Culture.
Performance Requirements and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list is not all-inclusive.
Team Leads should excel as top performers on the Sales Floor! Team Leads model how to deliver Outstanding Customer Experiences and role play/shadow to help Cannabis Guides improve their skills. Team Leads reinforce positive behaviors by celebrating successful performance by Team Members of all levels.
Team Leads assist the Manager-On-Duty and the Store Manager during each shift by ensuring daily operations and performance metrics are met through these essential principles: Sales Floor Presence, Store Operations, Communication, and Organization.
Sales Floor Presence
Store Operations
Communication and Organization
Knowledge
Team Leads must be knowledgeable of all Company Policies, Processes, Procedures, Sales Techniques, Store Sales Objectives, Key Performance Indicator Target. Team Leads must be proficient in using Company Technology Systems to correctly sell Cannabis and non-Cannabis products. Team Lead must also have a well-rounded understanding of the Cannabis Industry to support Team Members in the delivery of an Outstanding Customer Experience. Team Leads must comply with State Regulations, Directives, Policies, and Safety Procedures.
Team Leads must be committed to their own personal growth and development and invest additional time learning how to build their leadership skills. An internal learning system is provided for continued education and enrichment. Team Leads will be responsible for completing all courses in a timely manner.
Experience and Required Skills
EEO Statement
At Origins | Rose Mary Jane, we believe our workforce should be as diverse as the cannabis plant itself. We actively seek out people of different backgrounds and encourage all to apply. Your race, age, gender, religion, sexual orientation, skin color, national origin, and any other protected characteristic that makes you uniquely you, are welcome here.
Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job tags
Salary