Steward

Location

Charlotte, NC | United States

Job description

Prime Hospitality Group is a curated collection of brands — spanning upscale restaurants, bars, and hotels. PHG is a family-owned business founded and led by husband-and-wife entrepreneurs, Ryan and Kristy Rans. As passionate service experts, Ryan and Kristy are committed to delivering best-in-class hospitality and creating an inspiring work culture. Through their leadership and dedication, PHG is an environment that fosters professional growth and continually challenges its team to reach their full potential.

Every PHG team member is guided by the company’s five core values; demand for excellence, passion for hospitality, hunger to grow, unwavering commitment, and desire to win. In addition to their stellar service caliber, PHG stays on the cutting edge of technology and strives for greater sustainability. As Prime Hospitality Group continues to grow, the team stays fresh in its approach and remains dedicated to maintaining impeccable standards when it comes to quality.

POSITION SUMMARY:

Beloved for over 50 years and acclaimed for the Sizzle, Ruth’s Chris Steak House is an institution, and the brand that started it all for Prime Hospitality Group. Our mission is to deliver the best steak house experience – period. Whether guests join us for a romantic dinner for two or a business dinner for 12, we do it the best that it can be done.

Under the direction of the Kitchen Supervisor/Manager, the Steward assists in the set-up, operation and cleanup of the interior and exterior of the restaurant; washes, stores and stocks all plateware, glassware, eating utensils, cups, bowls, pots, pans and other smallwares and equipment for the restaurant with a Demand for Excellence and compliance with all restaurant standards. Additionally, the Steward will correctly clean and maintain the dishwashing machine. Keeps dish machine area clean and sanitary.

ESSENTIAL JOB FUNCTIONSE (Key Tasks and Responsibilities):

Demand for Excellence

• Reports to work on time and is on the dishwashing station as indicated on the weekly work schedule. Ensures uniform meets restaurant requirements and is maintained clean. Practices positive personal hygiene and cleanliness habits during all work shifts.

• Assists all restaurant personnel in storing food. equipment, supply, smallwares, and other stock items received in the restaurant.

Passion for Hospitality

• Assists front and back of the house personnel in \spot\ cleaning floors, carpeting, walls, and other furnishings in order to maintain a safe and pleasing environment for our employees and guests.

• Removes trash from the dish room and kitchen and places in dumpster regularly throughout the shift. Cleans and sanitizes trash cans and keeps clean liners in cans at all times.

• Checks, removes, and replaces full linen bags regularly throughout the shift.

Hunger to Grow

• Washes, stores, and stocks all plateware, glassware, eating utensils, cups, bowls, pots, pans and other smallwares and equipment to ensure sufficient quantities are on hand to meet the needs of the business.

• Checks dish machine to be sure it is operating correctly and immediately reports any defects to a member of the management team.

• Checks, on a frequent basis, the water temperature of the dish machine during dishwashing operation to ensure correct temperature,

• Assists Prep Team with food prep on occasions to cross-train for growth.

Unwavering Commitment

• Cleans and performs routine maintenance to the exterior of the building according to the housekeeping, cleaning and maintenance schedule established by the Kitchen and other managers.

• Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift. Immediately reports any unsafe conditions, unsafe acts, accidents and/or injuries to the Chef or Manager-On-Duty.

• Maintains the highest degree of cleanliness and sanitation for work area to include counter tops, refrigeration units, floors, walls, and shelving.

Desire to Win

• Cleans front of the house areas, as assigned. These areas include but are not limited to, floors, bar floors/mats, windows, trashcans, and restrooms, prior to opening of the restaurant.

• Correctly completes all station closing duties at the end of each shift. Assists Kitchen Manager and other kitchen personnel in accomplishing closing duties and kitchen cleanliness.

• Sets up and breaks down dish machine, including arms, screens, and baskets on a daily basis. Cleans and polishes machine thoroughly.

PHYSICAL DEMANDS (Minimum qualifications needed to perform essential job functions):

• Must be able to constantly stand and exert well-paced mobility for a period up to four hours in length.

• Must be able to communicate effectively and listen attentively to supervisors and fellow employees.

• Subject to wet floors, temperature extremes, smoke, dust, and loud noise.

• Must be able to constantly bend, stoop, lift and carry dish racks, trashcans, linen bags, and other items weighing up to 75 pounds.

REQUIRED SKILLS/ABILITIES

• Highschool diploma or G.E.D,

• Ability to accurately perform measurement conversions present on recipes,

• Ability to multi-task in a fast-paced environment effectively and efficiently,

• Must be able to work a flexible schedule and expect to work weekends, nights, and holidays,

• Attention to Detail: Proven ability accomplish a task with concern for accuracy in all the areas involved, monitoring, and checking work or information and plans, organizing time and resources efficiently, and following up with others to ensure commitments have been fulfilled,

• Collaboration/Teamwork: Proven ability to successfully work toward a common goal with others, including actively listening to others, taking responsibility for mistakes, and respecting the diversity of your colleagues,

• Communication: Proven ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding. The ability to deliver information in person, in writing, and in a digital world,

• Inclusive Excellence: Proven ability to understand and respect different perspectives and cultures, demonstrating sensitivity to cultural norms, expectations, and ways of communicating, contributing to a work climate where differences are valued and supported, and apply others’ diverse experiences, styles, backgrounds, and perspectives to get results,

• Must successfully complete restaurant training program and maintain a willingness to learn.

PREFERRED SKILLS/ABILITIES

• Prior restaurant experience,

• SERV Safe Certified.

WORK AUTHORIZATION REQUIREMENTS

Authorized to work in the United States of America.

AFFIRMATIVE ACTION/EEO STATEMENT

PHG is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PHG makes hiring decisions based solely on qualifications, merit, and business needs at the time.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The above requirements outline management’s assignment of essential job functions. This information contained herein does not constitute a contract, express or implied.

Beloved for over 50 years and acclaimed for the Sizzle, Ruth’s Chris Steak House is an institution, and the brand that started it all for Prime Hospitality Group. Our mission is to deliver the best steak house experience – period. Whether guests join us for a romantic dinner for two or a business dinner for 12, we do it the best that it can be done.
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