Senior Manager, Sales Training

Location

Mentor, OH | United States

Job description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Senior Manager, Sales Training is responsible for the development, implementation and management of comprehensive, integrated sales communication strategies in support of corporate and divisional mission, vision, strategy, goals, projects and key initiatives with a focus on maximizing sales force productivity. This position is responsible for ensuring the effective integration of STERIS sales strategies and initiatives into new and existing employee training programs.

The Senior Manager, Sales Training will be responsible for providing constructive performance coaching and feedback to new and existing field sales professionals, and provide written performance evaluations to field sales management. The Senior Manager, Sales Training will develop and directly facilitate focused training modules that include and are not limited to: effective selling skills, Customer Relationship Management (CRM), product familiarity and functionality, product supporting clinical literature, competitive options, and Customer types.

Work Location / Travel

This position is eligible to be remote with a travel requirement between 10-40% of the time.

Duties

1. Own the design and development of training by sales segment. Responsible for facilitating training programs for new and existing sales team members, to include: corporate sales training programs, field-based sales training programs and online learning programs. 
2. Develop an understanding of key business drivers and how to efficiently translate into effective training programs that develop selling skills across the U.S and Canada sales organizations. 
3. Drive the integration of channel focused best practices sales training programs to increase the productivity of field sales roles (Surgical Solutions, IPT- Capital, IPT- Consumable). 
4. Leverage a functional understanding of STERIS products and programs to deliver best in class clinical and product training for new and existing field sales professionals. 
5. Develop a functional understanding of competitive solutions, to facilitate a thorough understanding of STERIS product advantages and differentiating factors for new and existing field sales professionals. 
6. Owns the overall execution, development and delivery of sales training including but not limited to: training agendas, content management and updates, supporting business partner and training advisors scheduling, external customer support, and required training materials in support of the U.S and Canada sales organizations. 
7. Implement training schedule, for new hire programs and sales training initiatives, which support the timely on-boarding and development of STERIS sales organizations (U.S. and Canada). 
8. Responsible for providing effective performance coaching and feedback to new and existing sales professionals during training. 
9. Provide verbal post-training feedback to field managers in written and verbal format. 
10. Leverage data collected by training program participant surveys and sales organization performance metrics, assess the effectiveness of training programs and make recommended improvements and enhancements when required. 
11. Deliver formal and informal presentations to new and existing sales professionals, sales management and internal departments through new hire, online learning, and national conference platforms. 
12. Managing project resources and vendors as appropriate. 
13. Other duties as assigned. 
    

Required Experience

• Bachelor Degree in Business or related field. 
• Minimum 7+ progressive years of business professional experience, of which 3 should be successful sales experience in the medical sales or related industry. 
• People Manager experience
• Experience with Customer Relationship Management software. 
• Experience with MS Office software (Excel, PowerPoint, Word, Outlook). 
• Experience with distance learning.
• Documented ability to manage multiple assigned projects simultaneously. 
• Understanding and documented implementation of adult learning principles. 
• Documented successful sales record and/or sales management experience.

What STERIS Offers

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans.  Join us and help write our next chapter.    

#LI-SA2   #ZRSA-1 

Pay range for this opportunity is $104,000 - 130,000.    This position is eligible for annual company bonus plan.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed.  Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company’s 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability.  Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

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