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Program - customer


Moody's


Location

Newark, CA | United States


Job description

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

Join us in transforming the world's understanding and management of risk. As part of the Moody’s RMS Graduate Program, you'll work with the people, teams, and companies leading the way in climate and catastrophe risk management. You are crucial to our future and we are committed to supporting yours as well.

About the Graduate Program: As a graduate you’ll build a diverse and relevant career platform – learning our business, identifying your career path, and continuing to develop your skills for years to come. Starting in September 2024, you'll join an international cohort of Moody’s RMS graduates. You'll begin with a month-long training program, learning from our network of leading developers, scientists, product managers, and customer success practitioners. Following this, you'll participate in our company rotation program, gaining direct experience across various teams and disciplines. Through your rotations you will enhance your knowledge of our products, how they are built, the companies who use them, and the industries managing catastrophe risk. Your work will span our products and markets, developing technical skills and knowledge, problem-solving skills, and communication skills.

About the Team:

In Customer Success, we partner with clients to ensure they extract maximum value from our catastrophe models, data, platform, applications, and services. We are a global, multi-disciplinary team of professionals with a shared passion for helping customers. Our team comprises:

As a Graduate in Customer Success: After completing rotations in up to five teams, you’ll transition into your first permanent role in January 2026. We'll support your career growth to match your ambitions. Many of our team members began as graduates and have brought their skills to various roles and teams over time.

To succeed as a Customer Success graduate, you should:

Required Qualifications:

For US-based roles only: the anticipated hiring base salary range for this position is $65,000.00 to $94,250.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.


Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.


Job tags

Permanent employmentFull time


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