Regional Property Manager

Location

Vienna, VA | United States

Job description

TSCG, a commercial real estate company, is hiring a Regional Property Manager with experience in retail property management. This role will be based out of our Vienna office in the Tyson's Corner Area. It is a hybrid role that includes remote working as well as some travel.

Since 1984, our retail real estate platform has provided a full assortment of advisory services to tenants, landlords, developers, investors, and financial institutions throughout our territory. Our work on their behalf is dedicated to the validation of those descriptions. With 20 offices throughout the eastern U.S., we are the largest firm in our field in the United States.

The Regional Manager would join our Property Management team and manage a team of professional Property Managers who oversee a portfolio of properties, based on a tenant count. The Regional Manager role may also manage properties or assist in management of assets in a transition, if needed. TSCG is a third-party management company and does not own any of the assets we manage.

The Regional Manager should have a proven track record in managing a diverse portfolio of properties, be a motivator, a good communicator, and a hands-on manager. Regional Managers have direct accountability over Property Managers to ensure implementation and execution of all corporate policies and procedures and to meet and/or exceed client expectations.

Why You’ll Love Working Here

TSCG fosters a learning and open-door environment where the sky is the limit for what you can learn and how you can contribute to the team. We have a competitive benefits package with generous PTO, and you’ll always hear our Executives say, “Don’t miss your daughter’s game or that birthday dinner for your mom tonight!” We support each other and have a commitment to being the best that we can be and exceeding expectations.

TSCG celebrates our diversity and individual distinctiveness. We commit to working together in harmony to support our families and our communities, driving innovation in a highly competitive environment.

Experience/Qualifications??????

• Minimum of 5 years of experience in Retail Property Management Experience
• Bachelor’s degree preferred but not required
• Prior experience managing/motivating team members.
• Active Real Estate License as of your start date with the company.
• Reliable transportation for traveling to client sites.
• Clean driving record and responsible driver.
• Yardi Experience

The job duties below are not meant to include everything that this role is responsible for on a daily basis.

Managing Your Team and Being a Leader

• Motivate a Property Management team consisting of Property Managers, Assistant Property Managers, and/or Administrative Staff
• Work with Property Managers on yearly reconciliations and operating budgets
• Review PM team member monthly reporting.
• Assist in the review of annual budgets and reconciliations to ensure accuracy and understanding by direct reports.
• Mentor, coach, supervise and develop onsite team members.
• Assist Direct Reports in solidifying positive relationships with client by being proactive and responsive to clients’ needs and requests.
• Prepare and report information in a timely fashion to designated staff as set forth by upper management.
• Develop and implement staffing plans along with Assistant Director as needed for direct reports and job descriptions as required for assigned sites and promote continuous training for all direct reports
• Prepare employee evaluations and make promotion and compensation recommendations.
• Ensure that the established policies and procedures are within the Company’s policies
• Review and approve time off request for direct reports.
• Quarterly visits to sites, face to face interaction with direct reports to review policies, procedures, and performance.

Client/Property Expectations for a Regional Manager and Their Team

• Manage a portfolio of retail properties owned by our clients on an as needed basis.
• Work with the owners to identify property goals and objectives.
• Implement effective cost control, revenue maximization, and delinquency management
• Ensure all required weekly, monthly, and quarterly reports are completed accurately and in a timely manner by the property team members.
• Determine, implement, and follow up on any corrective action plans for deficiencies found at properties.
• Ensure partnerships with vendors are executed in a manner which provides protection for TSCG and its clients and is consistent with management agreements
• Monitor aged payable reports to ensure that invoices are being processed and paid timely.
• Responsible for handling and resolving escalated complaints from tenants and clients.
• Participate in onboarding and off boarding activities related to property transitions.
• Assist upper management in understanding and working with the client to determine the goals and objectives for the performance of the real estate assets.
• Assist in the final review of Yardi lease level set up.
• Engage with clients, including attendance of standing/monthly conference calls.
• Lease administration and accounting coordination, enforcement and compliance, including working knowledge of the following:
  • Defaults
  • Certificates of Insurance
  • Gross Sales
  • Annual Reconciliations
  • Budgets
  • AR/AP Coding and Approval
  • Collections
  • Cash Management
  • Property Tax Appeals

• Vendor coordination and oversight including review of service agreements, bidding and insurance requirements.
• Construction Supervision for Landlord or Tenant build out and capital expense projects

TSCG ESG Statement

It is TSCG’s vision to preserve and grow a multi-generational real estate services firm with long-term sustainable priorities for its stakeholders, clients, properties, and business operations. This will only be achieved through each owner, manager and/or employee doing their part to promote these priorities and adhere to these objectives. Environmental, Social, and Governance (ESG) principles are integrated into every facet of the company. As we review opportunities, investments, or proposals for our key service lines, and/or work with our landlord, investor or occupier clients, we commit to ensuring that we are consistently meeting the defined expectations. By including all three elements of ESG into the investment, client, and management processes, we will be better equipped and suited to create value, reduce risk, enhance client returns, all while providing a positive workplace for the team.

TSCG Diversity, Equity, and Inclusion Statement

TSCG’s commitment to being the best that we can be and exceeding expectations starts with our people. We accomplish this by striving to create an inclusive environment that promotes and embraces all talents, perspectives, and experiences as vital components of our mission. The result is a multi-generational organization that celebrates our diversity and individual distinctiveness. We commit to working together in harmony to support our families and our communities, driving innovation in a highly competitive environment.

TSCG is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, national origin, age, disability, citizenship status, or any other basis protected under applicable federal, state, or local law.

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