Sr. Accounts Receivable Administrator
UKG (Ultimate Kronos Group)
Location
Lowell, MA | United States
Job description
Sr. Accounts Receivable Administrator Location Lowell, MA :
Company Overview
Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?
Description & Qualifications
Description
Job Duties
- Reaching to all new customers as needed with a welcome letter to setup
o AP contacts for receipt of invoice o Bank account confirmations and new vendor set up forms for both UKG Inc. & Kronos Inc. o Obtaining direct debit authorization forms from those customers whose contract required based on billing frequency i.e., in arrears. o Confirming Invoice delivery electronically for new customers.
- Ensuring positive customer experience after invoicing.
- Customer portal set up (New users of Esker adoption)
- Process monthly escalation processes as needed including terminations for nonpayment in Salesforce and other systems. Work with the field to assist in resolving any vendor issues.
- Sending Breach of Contract Letters to Customers
- Assist in various support of mailboxes and triage messages as received and needed
- Assist in customer account reconciliations and disputes.
- Special projects and initiatives as needed.
- Processing of Vendor Invoices
- RMC (Collection Agency) liaison and processing of vendor invoices
- Customer Payment Histories as needed
- Invoices Edits as needed.
- Assist Invoicing reconciliations through our invoicing module.
- Assist in customer refund project.
Qualifications
- 2-4 years of relevant experience (AR, Accounting, or other Cash related operations)
- B.A. in Accounting or Finance Preferred.
- Experience and competence in using integrated ERP software, particularly Oracle and Dynamics
- Ability to embrace technology and change.
- Proven Intermediate/advanced knowledge of Excel and Word
- Adobe Professional editing
- Strong verbal and written communication skills
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Job tags
Salary