The Greats of Craft - LIC
Location
Queens, NY | United States
Job description
Company Description
At The Greats of Craft (GoC), our mission is to create a warm and welcoming place to appreciate good drinks and better company. With our rotating selection of coffee, craft beer, wines, spirits, and retail items sourced from passionate artisans, local businesses, and unique brands, we have something for experts and enthusiasts alike. Founded in 2019, The Greats of Craft opened the first location in the Midtown East community of Manhattan. We are now excited to open our second location in Long Island City! We’ve developed a strong loyal community that frequents the shop on a daily (sometimes multiple times per day) basis. The Assistant PM Manager will oversee the success of PM operations. This role reports directly to the General Manager, and leads the hourly PM team in our joint effort to provide a genuinely warm and inviting experience. The Assistant PM Manager embodies the scrappy, entrepreneurial, can-do attitude that is the cornerstone of GoC’s culture. Role Description
This is a full-time on-site role as an Assistant PM Manager at The Greats of Craft in Long Island City, NY. The Assistant PM Manager will report to the General Manager.
Responsibilities include:
- Hire and train team members to GoC’s standards of warm and engaging hospitality.
- Manage the team and hold all members accountable in accordance with guidelines and standards set by ownership.
- Engage with the community and surrounding businesses to continue fostering ties with the neighborhood.
- Ensure that GoC runs smoothly, efficiently and beautifully.
- Have an entrepreneurial and owner mentality to not only monitor and operate the business, but proactively seek to grow and improve the business. Seek out new pop-up partners, and musicians for live music nights, develop events to build community.
- Upholds quality control in all aspects of our business.
- Communicates and manages vendors including, but not limited to, cleaners, coffee roasters, distributors, pest control, pop-up vendors, etc.
- Go the extra mile to ensure a fantastic customer experience end to end, we strive to be much more than a transactional experience.
- Works with our Beer Buyer and GM to coordinate weekly orders, managing par levels, and proper rotation of inventory.
- Monitors and ensures completion of daily/weekly tasks, and shift summaries.
- Oversee and execute monthly inventory count.
- Complete comfort and understanding with the store’s inventory and operation flow.
- Maintain the physical cleanliness and excellence of the space.
- Conceive, propose, and initiate solutions to improve service, customer engagement, storage and operational flows.
- Ensure an “A” letter grade on DOH inspection with assistance from JS and the team.
Qualifications:
- At least 2 years of people management experience, preferably in the hospitality industry.
- Willing to work evenings and weekends.
- Positive, can-do attitude towards work and problem-solving.
- Demonstrated ability to conceive and create processes and policies to drive our standards.
- Excellent communication between the team, guests, vendor partners and all other parties involved in GoC.
- Entrepreneurial spirit.
- Integrity – always ensures the right thing is done.
- Welcomes constructive criticism and always strive to improve.
- NYCDOH Food Handlers License
- Strong verbal and written communication skills, ideally in two or more languages
- Able to accommodate a flexible schedule
- Able to stand for long periods of time
Compensation & Benefits:
- Competitive Annual salary based on experience
- Health Insurance
- NY Paid Sick Leave
- GoC Paid Time Off
- Opportunity to grow with a fast-growing, multifaceted concept
- Product perks and discounts
Job tags
Salary
